Some Database Problems With SP Pagebuilder - Question | JoomShaper

Some Database Problems With SP Pagebuilder

Charlotte Munch

Charlotte Munch

SP Page Builder 3 days ago

Hi I am using the template "celestia" - for this site https://xn--eventvrkstedet-5ib.dk/. After the installation I get this message from the system: . I have reinstalled the SP Pagebuilder version, but that doesn't help?

In addition, I would like to know how to style the canvas menu?

best regards Charlotte Munch

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8 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 day ago #228532

Hi Charlotte,

Thank you for reaching out.

Regarding the database issue, could you please check the following forum post and let us know if it resolves the problem for you?

https://www.joomshaper.com/forum/question/45311

If the issue still persists after following the steps in that post, please let us know the exact error message you're seeing, and we'll be happy to investigate further.

As for styling the off-canvas menu, please let us know what specific changes you'd like to make (e.g. colors, typography, spacing, hover effects, width, etc.), and we'll be glad to guide you.

Best regards,

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Charlotte Munch
Charlotte Munch
Accepted Answer
1 day ago #228535

Hi Unfortunately that didn't help - the database problem is still there!

I'm actually not sure if it's an off-canvas menu, but I'd like a new image and a different background?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 day ago #228588

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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Charlotte Munch
Charlotte Munch
Accepted Answer
1 day ago #228601

Hi

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 day ago #228628

Please, follow this steps:

Log in to your hosting control panel and open phpMyAdmin. Select the database used by your Joomla website. Click the Import tab. Choose the attached SQL file. Click Go to start the import process. Once the table has been imported successfully, please check whether the issue is resolved. If the problem persists, let us know and we will investigate further.

event_sppagebuilder_versions.sql.zip

Thanks

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Charlotte Munch
Charlotte Munch
Accepted Answer
12 hours ago #228741

Unfortunately - it doesn't work. I have attached the message ->

And I still need an answer on how to style my main menu?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 hours ago #228754

Share your PHPMyAdmin Access, then I will check it.

For menu use this css:

.burger-icon>span {
    background-color: #000000;
}

Thanks

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Charlotte Munch
Charlotte Munch
Accepted Answer
7 hours ago #228821

Acces is comming in Hidden content

The main menu problem is still the same - image and background that don't match my content ? Please take a look -> https://xn--eventvrkstedet-5ib.dk/

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