SPPageBuilder 5.0.8 : After Update From 5.0.6, Some Rows Don't Show In The Editor
Fabrice Foray
After update from 5.0.6, some Rows don't show in the Editor.
Looking at the homepage of website as a user, I can see all the content (Text & Buttons). But if I log in and go to edit the page, some Rows are empty and I cannot see the Text or some buttons. Some Rows are ok, and some not.
I would be ok to switch back to previous version while waiting for the next one, but I don't know how to do it...
Edit: Sorry the indicated website is not the right one, but I don't know how to modify
Toufiq
Accepted AnswerHi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Fabrice Foray
Accepted AnswerHi,
I did not check on all pages, but at least the homepage called "Accueil" is the one I'm talking about.
From a user point of view, all content is ok.
As an admin, when editing the page, some content is missing :
The first section contains a Slideshow, which is ok.
The second section seems to be empty, but it should contain a text and some buttons
the third and fourth section are ok
the fifth section, called Actualités looks empty, but it should contains two columns and content.
HTH,
Fab
Toufiq
Accepted AnswerBut, Never seen this type of problem. That's why i am looking for a backup to see the error when exactly occurred. Will you please contact with the hosting provider to provide backup?
Fabrice Foray
Accepted AnswerUnfortunately I don't have access to backup of the files before the changes, I'm too late for that.
Anyway, it's easy to retype the content. If I face the same trouble again, I will first be sure that I have a backup.
Sorry for the inconvenience, I will close the ticket.