SPPageBuilder 5.0.8 : After update from 5.0.6, some Rows don't show in the Editor - Forum | JoomShaper
Solved SP Page Builder

SPPageBuilder 5.0.8 : After update from 5.0.6, some Rows don't show in the Editor

Asked by Fabrice Foray 3 years ago Last activity 3 years ago

After update from 5.0.6, some Rows don't show in the Editor.

Looking at the homepage of website as a user, I can see all the content (Text & Buttons).
But if I log in and go to edit the page, some Rows are empty and I cannot see the Text or some buttons.
Some Rows are ok, and some not.

I would be ok to switch back to previous version while waiting for the next one, but I don't know how to do it...

Edit: Sorry the indicated website is not the right one, but I don't know how to modify

Accepted answer

Marked as the solution
Toufiq Senior Staff

But, Never seen this type of problem. That's why i am looking for a backup to see the error when exactly occurred. Will you please contact with the hosting provider to provide backup?

3 more replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Fabrice Foray Asked this

Hi,
Ohhh my bad, sorry for the inconvenience! :(

I have corrected the informations.

Toufiq Senior Staff

Can you tell me the page name? Which page occurred the problem? Or you can share a screencast video. Thanks

Fabrice Foray Asked this

Hi,

I did not check on all pages, but at least the homepage called "Accueil" is the one I'm talking about.

From a user point of view, all content is ok.

As an admin, when editing the page, some content is missing :
The first section contains a Slideshow, which is ok.
The second section seems to be empty, but it should contain a text and some buttons
the third and fourth section are ok
the fifth section, called Actualités looks empty, but it should contains two columns and content.

HTH,
Fab

Toufiq Senior Staff

Do you have backup of this site? I mean when it was fine. Thanks

Fabrice Foray Asked this

No sorry, not the full website.
This is a work-in-progress so I still miss some components.
I just have access to backup of the MySQL db if that helps.

Fabrice Foray Asked this
3 years ago · edited

Unfortunately I don't have access to backup of the files before the changes, I'm too late for that.

Anyway, it's easy to retype the content. If I face the same trouble again, I will first be sure that I have a backup.

Sorry for the inconvenience, I will close the ticket.

Toufiq Senior Staff

Please let me know if you need any help. Thanks

Log in to reply.