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Phone Field Not Showing in Contact form

Asked by Joel 4 years ago Last activity 4 years ago

Please my phone field is not showing in my contact form though I have enabled it. What could be the problem

2 replies

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Rashida Rahman Staff
4 years ago

Hi,

Thanks for contacting us.

Which template you are using, please? In some designs contact addon being overridden by template. That's why you do not have access to Checkbox/Phone option or/and you do not see it on front-end.

To solve it: Manually delete (!) addon folder (ajax_contact) from template, then SPPB will use original core solution, current version.

Typical path: templates\shaper_NAME\sppagebuilder\addons\ajax_contact

Hope this helps!

Best Regards

Joel Asked this
4 years ago

I am using Qubic and Onepage, if I delete the the folder ajax_contact, the contact form duplicates with the field lines hidden.

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