Phone Field Not Showing In Contact Form - Question | JoomShaper
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Phone Field Not Showing In Contact Form

J

Joel

General 3 years ago

Please my phone field is not showing in my contact form though I have enabled it. What could be the problem

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #60973

Hi,

Thanks for contacting us.

Which template you are using, please? In some designs contact addon being overridden by template. That's why you do not have access to Checkbox/Phone option or/and you do not see it on front-end.

To solve it: Manually delete (!) addon folder (ajax_contact) from template, then SPPB will use original core solution, current version.

Typical path: templates\shaper_NAME\sppagebuilder\addons\ajax_contact

Hope this helps!

Best Regards

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J
Joel
Accepted Answer
3 years ago #61176

I am using Qubic and Onepage, if I delete the the folder ajax_contact, the contact form duplicates with the field lines hidden.

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