Variable Products Bug In Arino Template + J2Store - Question | JoomShaper
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Variable Products Bug In Arino Template + J2Store

G

gemmajoom

Template 3 years ago

Hi, we are having a problem with variable products: some weight selection options cause an incorrect price to appear.

For example, the first 3 options are correct, then when you choose the weight 0.940 kg the price that appears is incorrect (40 €) and even when you choose 1.070 kg the price remains the same as the previous weight. . LINK 1 - IMG 1

The same problem appeared on another product: the first two prices are correct, then the third arrives which incorrectly indicates € 40 and remains € 40 also for subsequent weights. LINK 2

We checked the settings of the variants and they are the ones we want; the price of 40 € has never been indicated, it seems that it is a bug.

Then when you go to the checkout the prices are correct, so it seems to be a template error

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5 Answers
G
gemmajoom
Accepted Answer
3 years ago #61587

SOLVED

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61355

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked both URL and no problem found on first URL. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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G
gemmajoom
Accepted Answer
3 years ago #61361

...

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G
gemmajoom
Accepted Answer
3 years ago #61362

Please note also that if you put one of the unavailable variables in the cart, the word "out of stock" appears, which may be fine, but this message remains visible even when I go to choose one of the other variables still available. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61683

Does solve your issue?

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