Today I updated the SP Pagebuilder extension and after the successful update all of my pages have been changed to something else. Many of the page setting like row background set to default backgound on some pages where row background was not set!
Urgent! Website broke after PageBuilder update to 3.8.6
Accepted answer
Marked as the solutionBefore update pro version you need to apply two things.
- Click on update sites & click on rebuild
- You should check your license key is placed on your license area
-Thanks
5 more replies
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
I shared the access to the Joomla Administrator. I restroed a backup, you can update the site and check the changes there as well. I also added a link to the staring site where the page builder extension is not being updated.
I am not sure if it is related to the page builder or not, but when i try to access the site admin I am getting a 409 error in the admin login page.
Please check & let me know. Thanks
Site has been updated and the issue is not there.
Can you please let me, how did you solved this it?
Will you please spend some to write a review about our product and support quality?