Urgent! Website Broke After PageBuilder Update To 3.8.6
Nasir Khan
Today I updated the SP Pagebuilder extension and after the successful update all of my pages have been changed to something else. Many of the page setting like row background set to default backgound on some pages where row background was not set!
Toufiq
Accepted AnswerBefore update pro version you need to apply two things.
- Click on update sites & click on rebuild
- You should check your license key is placed on your license area
-Thanks
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Nasir Khan
Accepted AnswerI shared the access to the Joomla Administrator. I restroed a backup, you can update the site and check the changes there as well. I also added a link to the staring site where the page builder extension is not being updated.
I am not sure if it is related to the page builder or not, but when i try to access the site admin I am getting a 409 error in the admin login page.
Nasir Khan
Accepted AnswerSite has been updated and the issue is not there.
Can you please let me, how did you solved this it?
Toufiq
Accepted AnswerWill you please spend some to write a review about our product and support quality?