Templates Symbols - Question | JoomShaper
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Templates Symbols

GH

Gabriele Hillebrandt

Template 3 years ago

hey i have a problem, Templates symbols in my website are not recognized. here example photos: https://www.dropbox.com/s/3sgeob3g22eokkl/Screenshot_3.png?dl=0 https://www.dropbox.com/s/3sgeob3g22eokkl/Screenshot_3.png?dl=0 hcbs.de

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13 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #64158

Hi

Thanks for contacting us. Sorry I cant see your screenshot. Please use this for uploading screenshot:

https://chrome.google.com/webstore/detail/lightshot-screenshot-tool/mbniclmhobmnbdlbpiphghaielnnpgdp?hl=en

-Regards.

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GH
Gabriele Hillebrandt
Accepted Answer
3 years ago #64314

Hi, I uploaded it again, can see now? https://prnt.sc/cRxf9yRKyzz5

https://prnt.sc/h6WIO-T3-WDd

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #64529

Hi

Sorry for the delay. Could you please give me your site URL?So that I can check?

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GH
Gabriele Hillebrandt
Accepted Answer
3 years ago #64532
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laurence
Accepted Answer
3 years ago #64539

Hello, Can you if the versions can block the library

Serveur de base de données

Serveur : MySQL (127.0.0.1 via TCP/IP)
Type de serveur : MySQL
Connexion au serveur : SSL n'est pas utilisé Documentation
Version du serveur : 5.7.24 - MySQL Community Server (GPL)
Version du protocole : 10
Utilisateur : admin@localhost
Jeu de caractères du serveur : UTF-8 Unicode (utf8)

Serveur Web

Apache/2.4.37 (Win64) PHP/7.2.14
Version du client de base de données : libmysql - mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
Extension PHP : mysqliDocumentation curlDocumentation mbstringDocumentation
Version de PHP : 7.2.14

phpMyAdmin

Version : 4.8.4

Thank you

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GH
Gabriele Hillebrandt
Accepted Answer
3 years ago #64540

and How can I fix the problem?

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laurence
Accepted Answer
3 years ago #64543

thank you I don't have a url yet I'm local I just installed sp page builder and when I click on page template the cursor spins and I have nothing

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GH
Gabriele Hillebrandt
Accepted Answer
3 years ago #64549

did you test this url hcbs.de??

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‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎
‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎
Accepted Answer
3 years ago #64556

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GH
Gabriele Hillebrandt
Accepted Answer
3 years ago #64561

I activated it, but nothing changed!

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‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎
‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎
Accepted Answer
3 years ago #64564

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GH
Gabriele Hillebrandt
Accepted Answer
3 years ago #64567

Thank you .

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #64578

Glad to know that it is fixed now. You can now accept the answer and close this post.

Thank you.

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