Hi there!

Thanks for your query.

Which menu you are talking about, please? Would you please check if you have SP Page Builder within your component menu in the Joomla backend?

https://prnt.sc/xyMBGJvRZ8TC

Best Regards

That is the problem - Page Builder is not listed in the Component menu in the Joomla backend. It is installed, but can only be accessed by entering this address in the URL bar: https://XXXXX.org/administrator/index.php?option=com_sppagebuilder&view=pages.

Hi, I am following up on the request from Monday.

Following up

Hi,

Sorry for the delayed response.

Do you have a full backup of your site? If yes, Can you try to reinstall the SP Page Builder pro there? Sometimes easy steps makes things fixed:)

Best Regards

I tried reinstalling PageBuilder Pro several times, it did not work.

Can you give me your admin access to check the issue, please?

See below.

Following up

Please let me know what else you need from me to help me with this support request.

Following up