Cookie Banner Blocked By Shaper Restora Template (GDPR Component)
gemmajoom
The template Shaper Restora generates an error and blocks the cookie banner.
The GDPR component of Joomla! Extensions Store does not work correctly on the Shaper Restora template, it seems that it gives an error and consequently blocks the cookie banner.
The problem had also occurred with other GDPR components.
See image taken from the browser console:
Toufiq
Accepted AnswerPlease disable the css and js compresssion from the template advanced settings. Thanks
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Please contact your extension provider of GDPR components.
-Thanks
gemmajoom
Accepted AnswerIt doesn't depend on the extension, because it works on all the other sites we have except this one. In fact, if we put the default joomla template (eg Protostar) the problem does not arise and the banner appears correctly.
This could be a template-related Javascript error according to the developer of the extension. If you look at the image I attached in the first post, you see that from the browser console there is an error of the Shaper Restora template
Toufiq
Accepted AnswerYou are most welcome. Will you please spend some to write a review about our product and support quality?