Images Not Displaying In Safari
Rich Stewart
Hello, Since I upgraded Helix the other day I am having an issue where many images are not displaying in Safari. It is just a blank area were the image should be, but I can right click to open the image in a new tab and the image opens fine.
Also, if I enter front-end edit mode then I can see the images.
It looks fine in Chrmoe and Firefox, the problem is only in Safari (v15.4).
Here is an example page: https://roadatlanta.com/hsr-mitty
Rashida Rahman
Accepted AnswerHi there!
Thanks for your query.
I have checked your given link, and it is looking the same for both chrome and safari to me. Here are the screenshots:
Would you please redirect me which image is missing with screenshots? Hopefully, this will help us to understand the issue better.
Best Regards
Rich Stewart
Accepted AnswerHi,
Thanks for the quick response. I'm not sure why it is missing the large background image at the top for me. I have tried on multiple Macs using Safari, and I even tried connecting my Mac via my cellpone rather than my home network. Still displays this way
Rashida Rahman
Accepted AnswerHi,
Really sorry to hear that, I have checked just now again and it is still looking fine here at my mac. Would you please check if you have cleared your Joomla and browser cache, please?
And if possible please check your operating system if it is the latest or not. You can consult with your hosting provider as well.
Best Regards
Rich Stewart
Accepted AnswerThanks, I just figured out what is causing this. Under the Safari Develop menu there is "Experimental Features" the deault settings have "Lazy Load Images" checked. Once I unchecked this option, it is now working on all my computers.
Thanks again for looking into this.