Images Not Displaying In Administrator - Question | JoomShaper
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Images Not Displaying In Administrator

Alex Walker

Alex Walker

SP Page Builder 2 years ago

Why are the images not appearing in administrator when looking at Pages? https://prnt.sc/u_u5_SLk4xrs They display fine on the web site. I just can't see them when I am in administrator. Thank you. www.jamesmackie.art/

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14 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #137839

But indeed it was weird problem, so I am not supriced that you asked for help.

Have a good evening.

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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137473

Login details below in case you needed to take a look. Work_original Page - mo imaged displayed as administrator. OK on the frontend view.

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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137557

Any thoughts please?

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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137614

Anyone please?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #137647

Hi Alex,

since yesterday still: "Warning! Username and password do not match or you do not have an account yet." :(((

please double check BEFORE share.


  1. Do you have any firewall installed? Or extra security rules added to .htaccess. It may be a reason.
  2. Do you have that same problem using back-end editor, please check it.
  3. What SPPB version do you have installed? Now we support only SPPB 5.1.8+
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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137708

Paul, Because of the delay in replying to my ticket I decided to install a backup. That obviously didn't have the admin user I had created for you. Please try logging in now. Thanks. Alex

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #137710

I cannot, are you able using sent Login & password?

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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137712

Paul please see the login details below:

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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137772

Paul, have you been able to take a look for me?

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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137814

Maybe you are off today Paul?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #137823

Why you installed NOT supported version of SPPB 4.0.9??? But don't tell me you didn't know.

You should ALWAYS update all joomshaper extensions, first.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #137825

There is (was) problem with first row on that page, I am moving addons from it to 2nd row, and it'll fix all design problems :))))

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #137826

Fixed, as I said. In case of add missing margin bottom value inside addons, it's better than using Space addon.

You're welcome. :)

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Alex Walker
Alex Walker
Accepted Answer
2 years ago #137838

Paul, I am indeed very grateful. the site was uptodate but i rolled back to earlier backups in case that fixed the issue. As a result components etc were out of date.

Thank you very much for fixing. i shall try and work out what you have done by your explanation.

cheers!

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