Why are the images not appearing in administrator when looking at Pages? https://prnt.sc/u_u5_SLk4xrs
They display fine on the web site. I just can't see them when I am in administrator.
Thank you.
www.jamesmackie.art/
Solved
SP Page Builder
Images not displaying in administrator
Asked by Alex Walker
2 years ago
Last activity 2 years ago
Accepted answer
Marked as the solution
Paul Frankowski Senior Staff
But indeed it was weird problem, so I am not supriced that you asked for help.
Have a good evening.
13 more replies
Alex Walker Asked this
Login details below in case you needed to take a look. Work_original Page - mo imaged displayed as administrator. OK on the frontend view.
Alex Walker Asked this
Any thoughts please?
Alex Walker Asked this
Anyone please?
Paul Frankowski Senior Staff
2 years ago
· edited
Hi Alex,
since yesterday still: "Warning! Username and password do not match or you do not have an account yet." :(((
please double check BEFORE share.
- Do you have any firewall installed? Or extra security rules added to .htaccess. It may be a reason.
- Do you have that same problem using back-end editor, please check it.
- What SPPB version do you have installed? Now we support only SPPB 5.1.8+
Alex Walker Asked this
Paul,
Because of the delay in replying to my ticket I decided to install a backup. That obviously didn't have the admin user I had created for you.
Please try logging in now.
Thanks.
Alex
Paul Frankowski Senior Staff
I cannot, are you able using sent Login & password?
Alex Walker Asked this
Paul please see the login details below:
Alex Walker Asked this
Paul, have you been able to take a look for me?
Alex Walker Asked this
Maybe you are off today Paul?
Paul Frankowski Senior Staff
2 years ago
· edited
Why you installed NOT supported version of SPPB 4.0.9??? But don't tell me you didn't know.
You should ALWAYS update all joomshaper extensions, first.
Paul Frankowski Senior Staff
2 years ago
· edited
There is (was) problem with first row on that page, I am moving addons from it to 2nd row, and it'll fix all design problems :))))
Paul Frankowski Senior Staff
2 years ago
· edited
Fixed, as I said. In case of add missing margin bottom value inside addons, it's better than using Space addon.
You're welcome. :)
Alex Walker Asked this
Paul,
I am indeed very grateful.
the site was uptodate but i rolled back to earlier backups in case that fixed the issue. As a result components etc were out of date.
Thank you very much for fixing. i shall try and work out what you have done by your explanation.
cheers!
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