Error While Updating In Joomla - Question | JoomShaper
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Error While Updating In Joomla

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penningmeester

SP Page Builder 3 years ago

Hi,

When I want to update in Joomla I get below error message:

Error Failed to extract file: com_sppagebuilder_pro_v3.8.6.zip

Any thoughts on how to fix that?

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #67274

Are you able to install FREE version of Akeeba Tools component? - it has "Fix Permission" tool (button).

If not, please correct rights or path to those two folders (link below, scroll down to see marked as red). Use FTP tool. This task on your hands. Beyond free Joomshaper support, as you see 100% Joomla problem.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #66763

Hoi,

Are you able to install any other Joomla extension (~3MB), please try.

Above file is 100% OK if it's not corrupted during download. It should have 2,6 MB.

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P
penningmeester
Accepted Answer
3 years ago #67232

Other installs are no problem. I now encounter below error message while installing.

Warning Joomla\CMS\Filesystem\Folder::create: Infinite loop detected. Warning: Failed to move file: [TMP]/phppRZnzB to /home/httpdocs[TMP]/com_sppagebuilder_pro_v3.8.6.zip

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #67267

Joomla 3 or Joomla 4?

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P
penningmeester
Accepted Answer
3 years ago #67270

Joomla 3

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #67272

I saw that you have update path problem with all extensions. So it seems to be folder rights problem,

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P
penningmeester
Accepted Answer
3 years ago #67703

Thank you for helping me out! All issues are solved!

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