Slideshow (full Width) Stopped Working - Question | JoomShaper
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Slideshow (full Width) Stopped Working

edumarinho

edumarinho

Template 3 years ago

I updated the template of my web page and the Slideshow stopped working. Can you help me solve please. Thanks

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #68351

You are welcome.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #67328

Hello edumarinho

Apology for the inconvenience. Please share your administrator access and the affected page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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edumarinho
edumarinho
Accepted Answer
3 years ago #67419

Hello

In the hidden content place the access credentials. The web portal had the same characteristics as the template preview, but now the Slideshow has disappeared and some modules have also been visually modified. I hope you can help me. Thanks in advance

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #67644

Apology for the inconvenience. Your issue is fixed now. Please check your site.

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edumarinho
edumarinho
Accepted Answer
3 years ago #67802

Hello

I've checked the website and I don't see it fixed yet. In the Chrome browser the Slideshow does not appear and in Edge the display is incorrect.

In the following route you can see the previews

/public_html/images/Fuprogal/mistakes/

Please I need your help. Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #67804

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot

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edumarinho
edumarinho
Accepted Answer
3 years ago #67828

Hi

I send the links with the screenshots. Please let me know if you can view

https://fuprogal.fin.ec//images/Fuprogal/mistakes/chrome.jpg

https://fuprogal.fin.ec//images/Fuprogal/mistakes/edge.jpg

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #67844

Thanks for the images. You had used Fixed position for the addon. I have turned Custom Position off. Your issue is fixed now. Please check your site.

https://prnt.sc/5GJwEkQLA4jq

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edumarinho
edumarinho
Accepted Answer
3 years ago #67913

Hi

Thank you very much, now the problem is solved. Very good work

Best regards

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