Animation Not Working - Question | JoomShaper
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Animation Not Working

DR

doug raught

SP Page Builder 3 years ago

I have animation on my top section/row that doesn't appear to work. (an arrow set to "bounce in down" and a logo to "bounce in right")

I need to add this is a problem only on a tablet device.

I think it really works, except the margin settings or column restrictions prevents the animations from working. So the arrow and logo will either appear on the page, or sometimes they won't appear at all.

In the next section below, I recreated the same animated items but they have no special formatting except to animate. As you will see, they work fine.

My question: is there a way to animate the arrow and logo in the confined space (as in the top section)? Animations work fine on the rest of the page.

The url is https://www.holyhoster.com/man/

Hopefully there is a way. Thanks!

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #68458

Please check now and let me know. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #68318

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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DR
doug raught
Accepted Answer
3 years ago #68328

Below is the login info. The animation issue is on the homepage, at the very top section. I have created 3 individual sections (one shownig up for each device)

The animation works fine on the Desktop version. The animation does not work on the Mobile or Phone versions. However, you will see if you scroll down the page, other animations work fine.

Thanks for looking into this.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #68361

Just check the Find family here text area from the mobile device.

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DR
doug raught
Accepted Answer
3 years ago #68372

I just checked the "Find family here". On my phone the arrow or logo does not animate. Was there something you wanted me to do?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #68498

Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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DR
doug raught
Accepted Answer
3 years ago #68500

Yes, that fixed the problem for the mobile. What is the solution? I would like to repeat what you did to make the Tablet version work as well. Thanks for your help!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #68502

For mobile device > Please check the addon setting > style tab > animation delay settings

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