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SP Page Builder doesn't work on Homepage

Asked by Kostas Konstantinidis 4 years ago Last activity 4 years ago

Hi there. Suddenly I can't save anything in homepage. It hungs and when I try to close the page it responses with Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. account details in hidden content... thank's

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Kostas Konstantinidis Asked this
4 years ago

Hi Toufiq,
I spend a lot of time searching that issue. Finally found that it wasn't issue caused by permission. It couldn't be possible because every other page worked perfect. So searching one be one all the rows in home page found that one of them contained three accordion rows was damaged. So, I deleted it and create the row from the begginign and woww, magically all work again. Anyway thank's

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I think there has an permission issue. This issue occurred for the server or file or folder permission issue.

https://prnt.sc/SbSXXUOqgoNW

-Thanks

Toufiq Senior Staff
4 years ago

Glad to know to that your problem has been solved.

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