SP Page Builder Doesn't Work On Homepage - Question | JoomShaper

SP Page Builder Doesn't Work On Homepage

Kostas Konstantinidis

Kostas Konstantinidis

SP Page Builder 1 year ago

Hi there. Suddenly I can't save anything in homepage. It hungs and when I try to close the page it responses with Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. account details in hidden content... thank's

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3 Answers
Kostas Konstantinidis
Kostas Konstantinidis
Accepted Answer
1 year ago #69384

Hi Toufiq, I spend a lot of time searching that issue. Finally found that it wasn't issue caused by permission. It couldn't be possible because every other page worked perfect. So searching one be one all the rows in home page found that one of them contained three accordion rows was damaged. So, I deleted it and create the row from the begginign and woww, magically all work again. Anyway thank's

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #69184

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I think there has an permission issue. This issue occurred for the server or file or folder permission issue.

https://prnt.sc/SbSXXUOqgoNW

-Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #69599

Glad to know to that your problem has been solved.

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