Admin menu is displayed twice - Forum | JoomShaper
Staff replied SP Page Builder

Admin menu is displayed twice

Asked by Clazz 4 years ago Last activity 4 years ago

Hi!
When I select Components => SP Pagebuilder => Pages the main menu disappears (I think as intended) but the following sub menu is always displayed double / twice:

Screenshot see in Hidden Content.

How can I fix it?

Joomla 4.04 - SPPB Pro 3.8.6

Kind regards
Stefan

15 replies

Ofi Khan Staff

Hello Clazz

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Clazz Asked this

Hi,
see backend-access below.
Kind regards
Stefan

Ofi Khan Staff

Community Builder creates the conflict. I have disabled it from Extensions -> Manage and now SP Page Builder shows okay.

https://prnt.sc/4rk19alS9-2p

Clazz Asked this

Thanks! But of course it's no option to disable Community Builder completely. So I would have to decide whether to use SPPB oder CB.
I have looked a little deeper and found out, it is sufficiened to disable "Community Builder Admin module" only.
This could be a solution.

But I really hope, you will contact the CB-Team to solve the conflict!

Kind regards und thanks for the quick help!

Clazz Asked this

Hi!
I'm sorry, but it though seems to be an incompatibility with J4:
Even if I define (enable) a User Admin Menu only with means of Joomla Core, the problems occurs.
You can see it live at the moment.
Kind regards
Stefan

Paul Frankowski Senior Staff

If I may...

Stefan, Joomla 4.04 is OLD one, you should update to Joomla 4.1.3. It may help a little bit.

If not, I have extra idea.

Clazz Asked this

Sorry, Update to 4.1.3 did not help.

Paul Frankowski Senior Staff

Danke for update and access. I will check

Paul Frankowski Senior Staff

I logged to admin area and I see only one SPPB menu, here is screenshot

foto_8371_2022.jpg

Can you check from different browser in case of browser cache issue?

Paul Frankowski Senior Staff
4 years ago · edited

Refresh, it should be OK now, also in a admin Pages view, only one sppb item left menu.

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