Hello Erivelton

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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any return?

Sorry, I could not access your site from Bangladesh(country). Please allow location access to check your issue.

unlocked

Please share your SUPER USER access to check the issue.

Hi, follow the hidden content. but it is worth mentioning that I had already informed before.

Yes, I got your access but it is not SUPER ADMIN. Please make the user SUPER ADMIN so that I can check the issue. There is no option to check the SP Simple Portfolio.

https://prnt.sc/LIVSX-U6jQTq

super admin permission granted!

Sorry, your site is inaccessible now. I am getting Error 522 Connection Timeout.

try again, please!

The same issue appears again. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the backup on my localhost.

follow the link and password in the hidden field.

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awaiting return!

Apology for the delay. The issue seems to be problematic hence I require some more time. I will try to find the fix ASAP.

Please update SP Page Builder and SP Simple Portfolio. Then check your issue.