I'm not able to edit the simple portfolio from the frontend, it's not loading some works via the frontend.
Staff replied
SP Page Builder
BUG SPB
17 replies
Ofi Khan Staff
Hello Erivelton
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Erivelton Asked this
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Erivelton Asked this
any return?
Ofi Khan Staff
Sorry, I could not access your site from Bangladesh(country). Please allow location access to check your issue.
Erivelton Asked this
unlocked
Ofi Khan Staff
Please share your SUPER USER access to check the issue.
Erivelton Asked this
Hi, follow the hidden content.
but it is worth mentioning that I had already informed before.
Ofi Khan Staff
Yes, I got your access but it is not SUPER ADMIN. Please make the user SUPER ADMIN so that I can check the issue. There is no option to check the SP Simple Portfolio.
Erivelton Asked this
super admin permission granted!
Ofi Khan Staff
Sorry, your site is inaccessible now. I am getting Error 522 Connection Timeout.
Erivelton Asked this
try again, please!
Ofi Khan Staff
The same issue appears again. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the backup on my localhost.
Erivelton Asked this
follow the link and password in the hidden field.
Erivelton Asked this
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Erivelton Asked this
awaiting return!
Ofi Khan Staff
Apology for the delay. The issue seems to be problematic hence I require some more time. I will try to find the fix ASAP.
Ofi Khan Staff
Please update SP Page Builder and SP Simple Portfolio. Then check your issue.
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