Mobile Menu Will Not Expand - Question | JoomShaper
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Mobile Menu Will Not Expand

MS

Marc Stronks

Template 3 years ago

Hi, I'm running into a problem with my website with the Travelia template. I have renovated your original and later I want to remove all unnecessary elements. But the main menu is ready and now I want to change the layout for mobile. But if you type www.strongzzz.nl on your mobile (I have a Samsung), you get a menu that you cannot expand. In addition, the elements of the menu are not aligned. I just can't figure out what the solution to this should be. I've looked at template>style and at the modules, but I don't see the solution. Would you like to take a look? I have created an account for you so that you can also look in the backend or frontend...

Sincerely, Marc

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24 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #72349

You are welcome. Your issue is fixed now. Please check your site. I have used this CSS to Template Options -> Custom Code -> Custom CSS

.logo img {
    max-width: 100% !important;
}
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #71316

Hello Marc Stronks

There is a sign up popup. Please share this access too.

Best regards

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MS
Marc Stronks
Accepted Answer
3 years ago #71435

Hi,

May I ask where you get this popup? This is totally unknown to me. Am I missing something?

regards, Marc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #71473

I am getting the popup in the administrator link.

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MS
Marc Stronks
Accepted Answer
3 years ago #71710

That's very strange, because i do not get one. I can logon in the ussual way. But I wil write down my own pass in the hidden content here. Perhaps that's make a difference...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #71729

Sorry, the same popup comes again. Please contact with your hosting provier. If needed, then allow location Bangladesh (country).

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MS
Marc Stronks
Accepted Answer
3 years ago #72172

Hi Ofi,

That took a few days.... but i've found what you need --> in the hidden content

Gr. Marc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #72207

I have removed System - Helix3 Framework latest plugin from your site and installed the previous version. Please do not update the plugin now. Wait for the template update. Offcanvas works fine now.

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MS
Marc Stronks
Accepted Answer
3 years ago #72313

Hi Ofi,

It looks good now. Thank you! One last question for now: if I choose Pagina's > Mijn Bierwereld > Bierboeken (...) or Pages > My Beer World > Beer Books (....) in the mobile menu, then the logo banner at the top will be greatly enlarged. It only happens with these three menu choices, with the others the banner is neatly adjusted to the width of the screen. Do you have any idea what causes that? Thanks in advance for your answer. Many greetings from the Netherlands! Marc

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MS
Marc Stronks
Accepted Answer
3 years ago #72410

Hi,

Very glad you solved my problem. But sorry, one more question.... :-( But I just don't see the solution and I don't understand the difference either.... Why does the content of this page stay neatly within the frame: https://www.strongzzz.nl/index.php/pagina-s/mijn-health/hip-resurfacing and that doesn't happen with this page: https://www.strongzzz.nl/index.php/pagina-s/mijn-health/coloncarcinoma I'm looking at the row options, but don't see the difference at all. I also couldn't remember that that overrun was there when making it, but now it's suddenly there.... Can you look one more time? Thanks again in advance! Marc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #72416

Sorry, both the links are giving 404 Component Not Found error. Please chck and share again.

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MS
Marc Stronks
Accepted Answer
3 years ago #72623

Hi (again),

Very glad you solved my problem. But sorry, one more question.... :-( I just don't see the solution and I don't understand the difference either.... Why does the content of this page stay neatly within the frame: https://www.strongzzz.nl/index.php/pagina-s/mijn-gezondheid/hip-resurfacing and that doesn't happen with this page: https://www.strongzzz.nl/index.php/pagina-s/mijn-gezondheid/coloncarcinoom I'm looking at the row options, but don't see the difference at all. I also couldn't remember that that overrun was there when making it, but now it's suddenly there.... Can you look one more time? Thanks again in advance! Marc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #73073

You are welcome. Please use this CSS to Template Options -> Custom Code -> Custom CSS

@media (min-width: 1380px){
    .article-body .sppb-row-container {
        max-width: 1140px !important;
    }
}
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MS
Marc Stronks
Accepted Answer
3 years ago #73115

Hi Ofi,

That's working very fine for my desktop, but not on my mobile phone. How can I solve that? Sorry for asking so much.... but things as CSS is relativelt new for me. Thanks in advance!

Marc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #73584

Please use this CSS to Template Options -> Custom Code -> Custom CSS

@media (min-width: 320px){
    .article-body .sppb-row-container {
        max-width: 310px;
    }
}
@media (min-width: 375px){
    .article-body .sppb-row-container {
        max-width: 360px;
    }
}
@media (min-width: 425px){
    .article-body .sppb-row-container {
        max-width: 410px;
    }
}
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MS
Marc Stronks
Accepted Answer
3 years ago #73812

That works fine! Thank you very much!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #73848

You are welcome. I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory. This will inspire us to improve.

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MS
Marc Stronks
Accepted Answer
3 years ago #74139

I did! have a good day!

Marc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #74187

Thank you, Marc.

Have a great weekend!

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MS
Marc Stronks
Accepted Answer
3 years ago #75230

Hi Ofi,

Sorry that I have to ask you again. Somehow the old problem is back now. Again I could no longer open the mobile menu. When I looked, the latest version of Helix3 was installed again (3.0.2). I tried installing 3.0.1, but that didn't help. Do I need to install an even older version? And where do I find it? And how is it possible that the latest version is secretly installed again? I certainly didn't do that on purpose... or does it come with a new Joomla version somewhere? I have placed my login details below again so that you can enter via the backend. Thanks in advance!

Marc

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MS
Marc Stronks
Accepted Answer
3 years ago #75654

Hi Ofi,

Did you see my question (see above)? Where can I find an old version of Helix 3?

Marc

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75733

Please uninstall the latest System - Helix3 Framework plugin and install Helix3 2.5.8 plugin. I have attached it below.

plg_system_helix3_2.5.8.zip

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MS
Marc Stronks
Accepted Answer
3 years ago #75817

Everything works fine again. Thanks!!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #75843

You are welcome 😊

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