Submenu On Mobile Doesn't Expand - Question | JoomShaper

Submenu On Mobile Doesn't Expand

FS

Frits Strijbos

Template 1 month ago

Hello,

I am experiencing an issue with the Gourmand template. When I open the menu on a smartphone and click on the arrow of the submenu under “Over ons,” the sub-items are not displayed. Only when I first click on “Over ons” and then open the menu again does the submenu expand. Is there a solution for this?

I'm using Joomla version 5.4.1 and Gourmand template version 2.0.3. PHP version: 8.2.29 Website URL is: https://techniekmeteenziel.nl/

Best regards, Frits Strijbos

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5 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #211787

Hello Frits,

Thank you for your kind message! I’m really glad to hear that everything is working smoothly now.

If you run into anything else or need further assistance, feel free to reach out anytime — I’m here to help.

Please marked the issue as solved

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #211440

Hello Frits,

Sorry for the inconvenience you're experiencing with the submenu on mobile.

To investigate this further and find a solution, would you be willing to grant me temporary administrative access to your site?

Before you do, please ensure you've created a complete backup of your site to safeguard your data.

Looking forward to your response.

Best regards

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FS
Frits Strijbos
Accepted Answer
1 month ago #211602

Hello Atick Eashrak Shuvo,

Here the temporary administrative access.

Thanks for the support!

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #211784

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

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FS
Frits Strijbos
Accepted Answer
1 month ago #211786

It works like a charm now :-)

Thanks for solving the issue!

Best regards, Frits Strijbos

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