Can I please find out how far away we are with the Joomla 4 update for this template? I would like to use this template for a site but I'm reluctant to use the Joomla 3 version as I don't want to have to rebuild the site once support for Joomla 3 is discontinued next year.
Solved
Templates
Resort Template for Joomla 4.
Accepted answer
Marked as the solution
Mehtaz Afsana Borsha Staff
Hi,
Thanks for contacting us. Our team is working on updating templates. Hopefully we will release a bunch of Helix3 templates with J4 compatibility in this month or before next month’s 1st week max.
-Regards.
30 more replies
Patrick Broughton Asked this
Thanks Mehtaz, I'll keep an eye out for the update.
Mehtaz Afsana Borsha Staff
You are always welcome.
Patrick Broughton Asked this
Hi Mehtaz,
Is there an update on the J4 'Resort' template?
Mehtaz Afsana Borsha Staff
Hi,
Our team is working on updating templates. It will be updated soon.
Thanks.
Patrick Broughton Asked this
You said it would be updated in the first week of this month.
I would like to use this template, can we get more info than what you've provided?
Mehtaz Afsana Borsha Staff
Sorry for the delay. Please wait some days more. Within next month it will be updated hopefully.
Patrick Broughton Asked this
Can we please make this a priority? I'm starting to get really annoyed with how long it's taking to update this template. I've been waiting nearly 2 months now.
Please provide a solid date this will be ready.
Mehtaz Afsana Borsha Staff
I already informed our team again when they replied I will inform you of the date.
Patrick Broughton Asked this
Inform them again.
Patrick Broughton Asked this
Can I get an update please? How long until this template is available?
Mehtaz Afsana Borsha Staff
Allow us some time please. Team is really busy with updating SPPB 4. They will also work on this template. It will be updated very soon. Hope you understand.
Patrick Broughton Asked this
I don't understand. You told me it would be done by the first week of July MAX. Your words. We are now in the first week of August and it's still not done.
I don't think you're considering this from my side. I have a customer who is wanting to use this template for a website build, and I've now been telling them their website is coming for the past two months because you've been providing me false information.
All I need is a DATE this template will be ready, so I can manage my customer's expectations. At the moment you're damaging my reputation because you've given me two deadlines which have both proven completely incorrect.
And if you know you have a customer of yours who is wanting to use this template, why can't you prioritise getting this one updated? Why am I paying subscription fees when half of your templates are unusable?
Mehtaz Afsana Borsha Staff
Hi,
Sorry for this inconvenience. I have talked with our team they said update will be available in September.
Patrick Broughton Asked this
Not waiting that long. Guess it's time to find a different product.
Mehtaz Afsana Borsha Staff
I am really sorry for this inconvenience. I think you can wait for some time. If possible allow us solme time.
Patrick Broughton Asked this
I'm running a business, and I now have a customer who is annoyed at me because the template they wanted to use isn't available.
You originally told me it would be available within a forntnight, and now the date you've given me is 3 months after when I needed this template. If you guys can't operate in a respectful and truthful way for your paying customers, you're unreliable and too risky to continue dealing with.
Mehtaz Afsana Borsha Staff
I am really sorry on behalf of my team. Please allow us some time.
Patrick Broughton Asked this
Still nothing. This is pathetic. My subscription is going to expire before you have this template available, at this stage I'm not going to be renewing it.
Mehtaz Afsana Borsha Staff
Hi,
Sorry for this inconvenience. It will be updated in September hopefully. Please allow us some time.
Patrick Broughton Asked this
Are you joking? I posted this on the 11th of June. It's taken you nearly a quarter of a year to update a template that a PAYING CUSTOMER has been actively asking you for. A PAYING FUCKING CUSTOMER.
You haven't provided the service I've paid for, I want my fucking money back. How dare you come on here and ask me to be fucking patient. I'VE FUCKING BEEN PATIENT.
Patrick Broughton Asked this
GIVE ME MY FUCKING MONEY BACK.
Patrick Broughton Asked this
YOU'VE LITERALLY UPDATED EVERY OTHER TEMPLATE ON YOUR SITE EXCEPT THE ONE I'VE ASKED YOU FOR REPEATEDLY. ARE YOU STUPID OR INCOMPETENT???
I WANT A FUCKING REFUND NOW!!!!!
Patrick Broughton Asked this
ALL OF IT. I WANT A FULL REFUND. I'VE WAITED FOR MONTHS FOR THIS FUCKIN TEMPLATE.
GIVE ME MY FUCKING MONEY BACK!!!!!!
Mehtaz Afsana Borsha Staff
I am really sorry about that. I already mention it on our management too. Hopefully it will be updated very soon. Please allow us some time.
Patrick Broughton Asked this
YOU TOLD ME IT WOULD BE A WEEK. THEN IT WAS AT THE START OF NEXT MONTH, THEN IT WAS THE END OF THE MONTH, THEN IT WAS 'IT'S COMING'.
YOU'RE FULL OF SHIT.
IT'S STILL NOT THERE. REFUND ME NOW.
Patrick Broughton Asked this
TIME? ALLOW YOU TIME? MY SUBSCIPTION IS ABOUT TO EXPIRE BECAUSE OF HOW MUCH 'TIME' YOU'VE HAD TO GET THIS DONE.
FUCK YOUR TIME. WHAT ABOUT MY TIME? WHAT ABOUT MY FUCKING TIME????
REFUND ME. DO IT FUCKING NOW.
Patrick Broughton Asked this
WELL?
Patrick Broughton Asked this
WHERE'S MY REFUND?
Patrick Broughton Asked this
I WANT MY MONEY BACK.
Patrick Broughton Asked this
I DON'T WANT TO PAY FOR THIS PIECE OF SHIT SERVICE.
Log in to reply.