Why Main Menu Is Hiddent On Mobile View ? - Question | JoomShaper

Why Main Menu Is Hiddent On Mobile View ?

Laurent

Laurent

Helix Framework 2 weeks ago

Hi,

I have created a specific module to display a specific tools menu when user is connected to website front-end : https://prnt.sc/FezR9Yj0GoN2

When user is NOT connected to website front-end, the main menu is correctly displayed and tools menu is not displayed (normal).

But when user is connected to website front-end, only the tools menu is displayed : https://prnt.sc/J1vA0RDuYfqd The main menu has disappeared : https://prnt.sc/v81p4K3mUH8i

Why?

Thanks L.

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32 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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Laurent
Laurent
Accepted Answer
2 weeks ago

see Hidden Content area

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

Please check the screenshot.

https://prnt.sc/6G_JcCPE5y2T

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Laurent
Laurent
Accepted Answer
2 weeks ago

I have corrected menu items and same problem. see here : https://prnt.sc/6Zb8y1k3a8Zs

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

Please check now. Thanks

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Laurent
Laurent
Accepted Answer
2 weeks ago

ok main menu now is displayed but my other menu is not displayed anymore on mobile view.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

You have three main menu items for desktop and it displayed on mobile device. So, What's the issue? Explain please. Thanks

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Laurent
Laurent
Accepted Answer
2 weeks ago
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

At the same time there is no way to display another menu module inside the off-canvas menu.

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Laurent
Laurent
Accepted Answer
2 weeks ago

so on mobile view (off-canvas) I can display only 1 menu?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

so on mobile view (off-canvas) I can display only 1 menu?

Yes

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Laurent
Laurent
Accepted Answer
2 weeks ago

ok and do you think could be improved for a future version?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

If you wanna add more menu on off-canvas menu you can create a menu then create menu items for the off-canvas menu. Then assign this menu inside the off-canvas menu module. Thanks

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Laurent
Laurent
Accepted Answer
2 weeks ago

this is what I did. see this video : https://screencast-o-matic.com/watch/c31Y2JV3s9E

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago
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Laurent
Laurent
Accepted Answer
1 week ago

I see what you did but this is not exaclty what I expected. Now, from PC, the main menu is duplicated, see here : https://prnt.sc/O4h9nLwbTewD front-end en menu does have to include those links : https://prnt.sc/mPUBFjr3RTS7 Final result has to be this : https://prnt.sc/hsjNw4mAYddF

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Laurent
Laurent
Accepted Answer
1 week ago

I don't know if there is a relationship or not, but on another website running on joomla 3 this behavior works fine. I'm wondering if this is linked to J4 migration. see another video here : https://screencast-o-matic.com/watch/c310lrV0cqX

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Added some css code. Please check now. Thanks

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Laurent
Laurent
Accepted Answer
1 week ago

does not work. what have you done?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Please clean your Joomla cache & check again. Thanks

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Laurent
Laurent
Accepted Answer
1 week ago

seems to be ok but what have you done exactly?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Added small css code to hide menu.

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Laurent
Laurent
Accepted Answer
1 week ago

where exactly (just to see it) ?

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Laurent
Laurent
Accepted Answer
1 week ago

ok I see. but this is strange because on some websites running on J3 + Helix, I don't have to do that. why I need to do that now after migrating my website to J4?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Might be it occurred for the Joomla 4. Thanks

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Laurent
Laurent
Accepted Answer
1 week ago

I don't think so because module position is handeled by HELIX template and not by joomla core. so I think (but not sure) problem is coming from helix. could yo please investigate with your dev team?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

We need time to check. Cause, We are working on PHP 8 compatiblity of Helix Ultimate. Thanks

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Laurent
Laurent
Accepted Answer
1 week ago

helix is already compatible with PHP 8? because I use it on several websites running on php 8 :-/

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Yes, But, We are trying to make it fully stable with the PHP 8. Thanks

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Laurent
Laurent
Accepted Answer
1 week ago

ok thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

You are most welcome :)

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