Hi,
Since SP page builder 3.8.7 , when I edit text addon, the content appears or disappears.
I saw other topics on that bug, do you know when will this be fixed?
Thanks
L.
Solved
SP Page Builder
BUG SPPB 3.8.7 : addon text content removed
Asked by Laurent
4 years ago
Last activity 4 years ago
Accepted answer
Marked as the solution
Ofi Khan Staff
It has been fixed. Please download the latest version (number is the same but file updated) from the site and check on your site.
40 more replies
Laurent Asked this
also : where can I download previous version (3.8.6) to make a rollback?
because this is not possible to use it like this, all the addon text bloc contents are lost.
Ofi Khan Staff
4 years ago
· edited
Hello Laurent
Please go to this location: modules/mod_sppagebuilder/fields and replace pagebuilder.php file with the attached file. You need to unzip the file and then replace.
Best regards
Laurent Asked this
ok many thanks.
this will be corrected soon for next release?
Ofi Khan Staff
Sure. We will check the issue on our end. So, does this solve your issue?
Laurent Asked this
Let me do some tests and I come back to you.
Laurent Asked this
after some tests, problem is the same.
and that provokes other issues on existing addons.
impossible to works lile this.
where can I download previous version?
Ofi Khan Staff
okay, let's test one more time. Please download a fresh SP Page Builder version and install on your site. If it does not help, then install the previous version (attached in the hidden content)
Laurent Asked this
OK I come back to you this afternoon
Roginho
I need the previous version too! Please be so kind and help.
Laurent Asked this
another idea, as sometimes there are problems with new release, could be helpful to display on your site a section where we can download the previous versions of SP page builder.
Ofi Khan Staff
Hello Roginho
Please send us an email at [email protected]. We will provide you with the previous version.
Best regards
Laurent Asked this
hi,
after reinstalling 3.8.7 version = same problem.
I had to reinstall 3.8.6 version
any news about the fix?
Ofi Khan Staff
Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.
Also share a screencast of your issue to understand it better.
Laurent Asked this
done, see hidden content area.
Ofi Khan Staff
Thanks for the backup. I have installed on my localhost. You do not have any SP Page Builder module. Where is the issue to be checked?
Laurent Asked this
on front-end when you edit text bloc addon the content is removed and I have some strange behavior
Laurent Asked this
see a video of the bug on another website on Hidden Content area
Ofi Khan Staff
Thanks for the screencast. Please use TinyMCE as default editor in Global Configuration.
Laurent Asked this
sorry but I need to keep JCE editor.
and everything was working on SPPB v3.8.6
Ofi Khan Staff
Thanks for your findings. I have shared this with the developer. We will share a quick fix for this issue soon.
Laurent Asked this
ok many thanks for your help, have a good day.
Ofi Khan Staff
You are welcome. Have a great day :)
Laurent Asked this
any news about this fix?
Ofi Khan Staff
Holidays are going on till 13th. Then the developer team will be available. I have already discussed it with the developer team. They are aware of this issue. We will need some time to fix.
Laurent Asked this
ok no problem, than you for the feedback
Laurent Asked this
any news about this bug?
Laurent Asked this
let me try and I come back to you.
Laurent Asked this
ok problem seems to be solved with latest 3.8.7 release.
thanks
Ofi Khan Staff
Thanks for the clarification. Have a good day!
infini
where can i download the latest v3.8.7? seems v3.8.8 still has bug with jce?
Laurent Asked this
@infini : which bug are you talking about?
Ofi Khan Staff
4 years ago
· edited
Hello infini
We have sorted all issues with JCE. Please update your JCE version and SP Page Builder version. Hopefully, there will be no issues.
Best regards
infini
having problems with front end text editing, copy from word doc or text doc, etc.. then paste into the front end sppb text addon, it either doesnt paste correctly, or it moved other text from other text boxes around, and shifts, its all weird.. but when we install sppb v3.8.6 the bug is not there. but when we install v3.8.7 or v3.8.8, the bug is there. when we turn off jce, its works as normal.. so not sure if jce or sppb is the culprit of conflict, but they are not playing nicely together
Ofi Khan Staff
Please post a new question. We will discuss the issue there.
infini
where can i find my own posts? i posted a private question last week on this.
Ofi Khan Staff
If you click on your profile name, then you will see one option My questions or My posts.
infini
i dont see my questions or my posts
Ofi Khan Staff
My aplogy! Go to the forum page:
https://www.joomshaper.com/forum
Check here: https://prnt.sc/9NdOIHRmPEHc
infini
thank you that works ofi khan!
Ofi Khan Staff
You are welcome 😊
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