Hello Toufik,
I read that you hold the Senior Staff position.
I am very disappointed in the course of this discussion.
As a first message, I reported to you that the SP Medical Search Module does not generate SEF Urls.
Here is the link again from your own site(!):
https://demo.joomshaper.com/2018/medico/index.php
Try it yourself!
Select an entry in "Departments" and send from "Find Doctors"
As a result you get:
https://demo.joomshaper.com/2018/medico/index.php?option=com_spmedical&view=specialists&searching=1&departmentid=2&Itemid=172
What do you want my access data for???
My system is ok. Your module cannot do SEF!
So, here is my specific question for you: When does the SP Medical Search module get good URLs for the search results?
Michael