SPB Bottom Shape Clouds Opacity Not Updating Website - Question | JoomShaper
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SPB Bottom Shape Clouds Opacity Not Updating Website

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Ed

SP Page Builder 3 years ago

Hello!

I have an issue with SECTION>STYLE>BOTTOM SHAPE>ENABLE>YES>SHAPE>CLOUDS OPACITY in a section.

It appears in the SPB front end editor as desired, but it does not translate to the web site.

Here is the screenshot of the website: https://prnt.sc/yMCxsZlhppQa

Here is the screenshot from SPB: https://prnt.sc/DwbioPAAel-7

So, what I did in SPB does not translate to the website.

Kindly advise how to fix this. Many thanks in advance.

Best,

Ed

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5 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #74330

Hi,

I have checked this in my end and it seems ok. Please see the screenshot below:

https://prnt.sc/EZ2PJF0D5Fwo

Please Reinstall page builder and check again.

NOTE: Make sure you have backup before doing any changes.

-Regards.

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E
Ed
Accepted Answer
3 years ago #74497

Hello Mehtaz!

Many thanks for the quick reply. I note that your screenshot is not a screenshot of my live website.

Here is the screenshot of the Live website: https://prnt.sc/yMCxsZlhppQa

I get this result on 3 diffeerent PC's Win 10 and on my IPad 11. So there is something wrong in SECTION>STYLE>BOTTOM SHAPE>ENABLE>YES>SHAPE>CLOUDS OPACITY in just that section.

Since I originally installed SP Pagebuilder Pro with Joomla 4 included, kindly advise the steps to re-install SPB. Maybe a link to download just the extension?

Once again, thanks for your patience. I know you folks are very busy.

Best,

Ed

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #74530

Hi,

You gave me the access I just go there and change that. Please suggest me which page I need to go on your page builder?

And for reinstalling page builder you have to go to this location

https://prnt.sc/0Fyjrfut-fU4

And upload the page builder file which you have used.

-NOTE: Make sure you have backup before doing any changes.

Thanks.

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Ed
Accepted Answer
3 years ago #74624

Hello Mehtaz!

Once again, thanks for your reply. The problem is with the Amazon 5-Star Review Section with the light blue background. https://prnt.sc/d_mNFTWfqhJn Note that the bottom shape SECTION>STYLE>BOTTOM SHAPE>ENABLE>YES>SHAPE>CLOUDS OPACITY works perfectly---but only in the pagebuilder. It does not appear in the Live website. https://prnt.sc/t8l-cuatLvgx Any solution would be greatly appreciated.

--Ed

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #74731

Which page? Which ID? Did you try to reinstall page builder?

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