Hello!
I have an issue with SECTION>STYLE>BOTTOM SHAPE>ENABLE>YES>SHAPE>CLOUDS OPACITY in a section.
It appears in the SPB front end editor as desired, but it does not translate to the web site.
Here is the screenshot of the website: https://prnt.sc/yMCxsZlhppQa
Here is the screenshot from SPB: https://prnt.sc/DwbioPAAel-7
So, what I did in SPB does not translate to the website.
Kindly advise how to fix this. Many thanks in advance.
Best,
Ed
Hi,
I have checked this in my end and it seems ok. Please see the screenshot below:
Please Reinstall page builder and check again.
NOTE: Make sure you have backup before doing any changes.
-Regards.
Hello Mehtaz!
Many thanks for the quick reply. I note that your screenshot is not a screenshot of my live website.
Here is the screenshot of the Live website: https://prnt.sc/yMCxsZlhppQa
I get this result on 3 diffeerent PC's Win 10 and on my IPad 11. So there is something wrong in SECTION>STYLE>BOTTOM SHAPE>ENABLE>YES>SHAPE>CLOUDS OPACITY in just that section.
Since I originally installed SP Pagebuilder Pro with Joomla 4 included, kindly advise the steps to re-install SPB. Maybe a link to download just the extension?
Once again, thanks for your patience. I know you folks are very busy.
Best,
Ed
Hi,
You gave me the access I just go there and change that. Please suggest me which page I need to go on your page builder?
And for reinstalling page builder you have to go to this location
And upload the page builder file which you have used.
-NOTE: Make sure you have backup before doing any changes.
Thanks.
Hello Mehtaz!
Once again, thanks for your reply. The problem is with the Amazon 5-Star Review Section with the light blue background. https://prnt.sc/d_mNFTWfqhJn
Note that the bottom shape SECTION>STYLE>BOTTOM SHAPE>ENABLE>YES>SHAPE>CLOUDS OPACITY works perfectly---but only in the pagebuilder. It does not appear in the Live website. https://prnt.sc/t8l-cuatLvgx
Any solution would be greatly appreciated.
--Ed
Which page? Which ID? Did you try to reinstall page builder?
