Hi there,

Thanks for contacting us. Sorry for the inconvenience. Can you share an screencast video? Then I will share with our developer team.

-Thanks

Have there been any updates to this issue? I just got off the phone with a client who is having the same issue. Changes are not saved in SP Builder Module when using Safari browser. Everything works fine in Chrome and Firefox.

Hi,

i did not yet had the time to make a screencast. Too busy. For now i just use Firefox or Chrome. In my oppinion the bug/issue is clear and well explained and there is no screencast needed.

Regards Remco

I have checked my end and it works fine.

https://prnt.sc/Hw7-fV2Gsblv

https://prnt.sc/LT-Y78_F3iTX

And yet I'm not lying to you ;) Click here to see screencast video Regards, Remco

Please watch the video.

https://drive.google.com/file/d/1f0ccdyPim_eyvfiKYnkRh0bT_mKBy9al/view

I'm not saying it won't work for you, I'm saying it won't work for me. And as you can see above, it doesn't work for a client of Robert Smith either. So I'm not the only one. If you have watched my video you will see that the module is not saving. In Firefox and Chrome yes, but not in Safari. I don't have any problems with the Page Builder component, only the module seems to be doing something wrong.

Safari Versie 15.5 (17613.2.7.1.8) macOS Monterey Versie 12.4 iMac 24" M1

https://prnt.sc/Flu8ONgZELeU

Will you please check another pc and let me know.

I already did, both macs at my other offices, this are older macs with macOS Big Sur installed. Safari browser up-to-date. I don't use any PC's.

Is it possible connect remote desktop to check the issue?

Anydesk application will be good to connect remote desktop.

Yes you can check, can we do this tomorrow morning?

Are you available?

Yes i am, see hidden content for AnyDesk Address

Password

This takes too long, now i am no longer available.

Our official time is 10:00 AM to 6:00 PM GMT +06 Dhaka Bangladesh