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Form Builder Module Email Recipient Not Receiving

Asked by Michael Hrynewich 4 years ago Last activity 4 years ago

THe recipient is not receiving the email of a completed form. We have setup the Server in Global Configuration correctly as the Test comes back successful. In the form we have set the "From Email" to match exactly as configured. The recipient is a different email address as this is the person who should be receiving the completed form. However, the recipient is not receiving the email which is also a verified correct email address.

I tried making the "recipient" and "from" email address the same and works fine. This is an issue that I need to find a solution. The recipient is almost never the same as the from email setup on the server.

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please hold on for the next update. I hope next release will be soon. Hopefully it will release in this week.

-Thanks

2 more replies

Michael Hrynewich Asked this

Great - Please let me know when the new release comes out.

Toufiq Senior Staff

Please install the latest update. Thanks

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