Form Builder Module Email Recipient Not Receiving - Question | JoomShaper
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Form Builder Module Email Recipient Not Receiving

MH

Michael Hrynewich

SP Page Builder 3 years ago

THe recipient is not receiving the email of a completed form. We have setup the Server in Global Configuration correctly as the Test comes back successful. In the form we have set the "From Email" to match exactly as configured. The recipient is a different email address as this is the person who should be receiving the completed form. However, the recipient is not receiving the email which is also a verified correct email address.

I tried making the "recipient" and "from" email address the same and works fine. This is an issue that I need to find a solution. The recipient is almost never the same as the from email setup on the server.

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77582

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please hold on for the next update. I hope next release will be soon. Hopefully it will release in this week.

-Thanks

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MH
Michael Hrynewich
Accepted Answer
3 years ago #78404

Great - Please let me know when the new release comes out.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78475

Please install the latest update. Thanks

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