Import Action - Nothing Happens - Question | JoomShaper
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Import Action - Nothing Happens

JC

Joel C

SP Page Builder 3 years ago

I have a site implemented several months ago based on the Newsberg demo template which included sp page builder pro. Attempts to use the import option when in the sp page editor within joomla administrator result in no visible action - the import simply does nothing. This did work in the past, as I had created a copy of the home page in the site successfully using export/import. I have not used export/import again until recently - export does create a .json file, and the import action does prompt to select a file, but once selected, no actual import occurs and the page editor remains unchanged. About the only change I can think of since when the import did work is that the version of joomla was upgraded (from 4.0.x to 4.1.0). Not sure if that possibly introduced something to affect import behavior (?). So seeking help in determining why import option results in no actual import ocurring. Connection info to site's joomla administrator is provided in hidden content. Note - The license key is as it was from the template, set to "demo"; I did try changing this to my recently obtained sp page builder pro license key, but same non-import behavior occurs.

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78159

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I just checked your styling domain export and import option. It works fine. You can check this page also.

Note: I just updated latest version of Page Builder 3.8.8

-Thanks

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JC
Joel C
Accepted Answer
3 years ago #78187

Thanks much Toufiq. I have another server in same domain that I'll update the sp page builder extension as well. Guess the import worked in previous version when on joomla 4.0.x but then did not when joomla updated to 4.1, and updating to 3.8.8 of sp page builder pro is the 'answer.'

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78244

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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