SP Page Builder 4 Not Working, Broke My Template - Question | JoomShaper
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SP Page Builder 4 Not Working, Broke My Template

CR

candyce Rowlandson

SP Page Builder 3 years ago

i have sp page builder pro 4 installed and i am unable to work with it. i added a block set to 12, it gave me the + sign to add an addon and when i dragged in the slideshow, it disappeared. I tried using import to bring in a premade slideshow and nothing happened. Some things seem to work but at this point i just wanted to replace the slideshow and fix some layout while i continued to work on the website and i have lost all my progress. This new version is not usable and frankly it's so far from intuitive.

In the meantime i am stuck with it and i can't make the necessary changes and i don't even dare updating any other websites with this version.

I have tested a few things and it seems to specifically be an issue with slideshows, the import of slideshows, video slideshows. There is something not working here. i was able to bring in a hero and other types of blocks without a problem. i haven't tested them all of course to see if any others aren't working.

Please help!

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6 Answers
G
Ginius
Accepted Answer
3 years ago #78209

The slideshow was by me also not workng. Did your clear the cache of Joomla and your browser?

I saw there could eb some CSS isues. Not everything is implementet totaly (see also my post). Waiting for Joomshapers answer on that one.

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #78644

Hello there,

Please take our sincere apology for the unwanted delay. We are checking the issue and will get back to you. Please allow us some time.

-Regards

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CR
candyce Rowlandson
Accepted Answer
3 years ago #79965

any update? it's been a week

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A
azim
Accepted Answer
3 years ago #80244

Same goes to me..just update to SP4 yesterday,my previous slidehshow on the site disappear...when i restore to previous SP3 version...slideshow comeback. Seems like there is some issue and not very stable.

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #80685

Hello there,

Please take our sincere apology for the unwanted delay. Did you change anything? We are facing this error. I have attached a screenshot for you in the hidden content.

-Regards

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I
it-basixs
Accepted Answer
3 years ago #80690

I have exactly the same problem with my Helix Template. The slide show, which is located below the menu bar, is not displayed when the browser is "too wide". (https://www.it-basixs.de)

The Template, Joomla and SP Page Builder are always up to date.

When I go back to version 3.8.8, I can no longer edit the start page because it is just empty in the SP editor.

When can you expect a bug fix?

Greetings Andreas

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