Staff replied Templates

Call to a member function getCategoryRoute() on null

Asked by Yan 4 years ago Last activity 4 years ago

I started getting this error suddenyly and the e-commerce is down resultantly;

Call to a member function getCategoryRoute() on null

Please help addressing this!!

5 replies

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Ofi Khan Staff
4 years ago

Hello Yan Ozturk

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Yan Asked this
4 years ago

Hello, thank you for getting back to me. I really appreciate if you can help me on this asap. Please find the info in the hidden content.

Ofi Khan Staff
4 years ago

Your page is showing 404 and hence I cannot check the issue. Please make sure that the page is visible.

Yan Asked this
4 years ago

Hello, it seems that the problem went awar when I removed that plug in. However this time something else came in! I do not know if they are connected, but this problem did not exist before at all! now the "Project Management Bundle Set" product gets added to the cart automatically without adding it and you cannot remove it, when you click on the x buttom on the cart and try to remove it, it does not go away, and gets added without you add it to cart! The product ID is 2028. Can you please take a look at it! The template seems to be messed up now

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