I cannot see any of my previous pages after upgrading to Joomla 4.1.5 - Forum | JoomShaper
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I cannot see any of my previous pages after upgrading to Joomla 4.1.5

Asked by Angelica BB 4 years ago Last activity 4 years ago

Hi,

I purchased a new license for my site harbortouchpossystem.com after upgrading Joomla to the latest ver. 4.1.5
Now I cannot see any of my pages in the backend. I only get a white screen. No dashboard, no settings, no nothing.

Please advise.

Angelica

9 replies

Ofi Khan Staff

Hello Angelica BB

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Angelica BB Asked this
Ofi Khan Staff

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the issue on my localhost.

Angelica BB Asked this
4 years ago · edited
Ofi Khan Staff

You can share it via any drive like Google Drive, iCloud, One Drive etc.

Angelica BB Asked this

Please see attachment.
Angelica

Ofi Khan Staff

Thanks for the backup. I have found the solution. Please keep JavaScript Compression off for now. We will improve it in the future.

https://prnt.sc/0OBHUWF2UD5I

Angelica BB Asked this
4 years ago · edited

I installed 4.0.3 and I'm able to see the pages. Thank you.

Ofi Khan Staff

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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