AddonsJSON is Not Defined, No Panel, Update To SPPB 4.0.1 Pro - Question | JoomShaper
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AddonsJSON is Not Defined, No Panel, Update To SPPB 4.0.1 Pro

A

anchorsoftware

SP Page Builder 3 years ago

Updated to 4.0.1 Pro and now I have the welcome page but clicking on any of the tabs will send me to a blank screen. Console shows: 

Uncaught ReferenceError: addonsJSON is not defined
    at 8665 (5bf1c4e758731473eb0373dcac161191.js:8:44353)
    at a (5bf1c4e758731473eb0373dcac161191.js:8:262415)
    at 5bf1c4e758731473eb0373dcac161191.js:8:264006
    at a.O (5bf1c4e758731473eb0373dcac161191.js:8:262689)
    at 5bf1c4e758731473eb0373dcac161191.js:8:264019
    at 5bf1c4e758731473eb0373dcac161191.js:8:264025
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10 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #78951

Hello anchorsoftware

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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A
anchorsoftware
Accepted Answer
3 years ago #79040

Added

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A
anchorsoftware
Accepted Answer
3 years ago #79041

Added information on hidden box

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #79160

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check your issue on my localhost.

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A
anchorsoftware
Accepted Answer
3 years ago #79283

Backup created link added to the hidden content area.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #79550

Your issue is fixed now. Please keep JavaScript Compress off. We will improve it in the future versions.

https://prnt.sc/C_3l945BO6GG

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WC
William Casey
Accepted Answer
2 years ago #112181

I am currently having the same problem with my site. How do I correct this as the editor is not working and I do not have Javascript Compress on?

Uncaught ReferenceError: addonsJSON is not defined at 73623 (engine.js?029869e2b8763d638eb39ed05c8ff040:1:160913) at a (engine.js?029869e2b8763d638eb39ed05c8ff040:1:800491) at engine.js?029869e2b8763d638eb39ed05c8ff040:1:802079 at a.O (engine.js?029869e2b8763d638eb39ed05c8ff040:1:800767) at engine.js?029869e2b8763d638eb39ed05c8ff040:1:802094 at engine.js?029869e2b8763d638eb39ed05c8ff040:1:802100

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #112184

Hello William Casey

Please keep it off while you are using frontend editor. After the editing is done, you can turn on JavaScript compression.

Best regards

0
WC
William Casey
Accepted Answer
2 years ago #120492

I have that turned off and still have a blank screen

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #120518

Please post a new question regarding your issue. We will check and help you.

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