Solved SP Page Builder

SP Page Builder 4.0.3 Breaks Layout

Asked by connecting point 4 years ago Last activity 4 years ago

I installed the SP Page Builder 4.0.3 today. It rendered the Component Menu only 1 menu item to a white page. I restored the site (3.88 and the admin menu has sub-menus now). Just a heads up.

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Ofi Khan Staff

4 years ago

Is your issue solved? Please accept the answer if it is fixed. There is a button to accept answer after each comment.

24 more replies

connecting point Asked this

4 years ago

See log code in hidden content.

Ofi Khan Staff

4 years ago

Hello connecting point

It looks a third-party plugin conflict. Your site has carddav plugin which has the error shown.

Best regards

connecting point Asked this

4 years ago

I have reached out to cPanel on this issue.

connecting point Asked this

4 years ago · edited

Honestly, I think it is a Joomla 4 issue. All these sites are on the same server with cPanel.

When trying to update via Watchful I get errors, I am able to update J3 sites in the admin successfully.

I do notice that the file path is like this though in the extension update:

shaper_helixultimate
Site Template 2.0.10 2.0.11 N/A Update https://www.joomshaper.com/updates/shaper-helixultimate.xml

System - Helix Ultimate Framework
Site Plugin 2.0.10 2.0.11 system Update http://www.joomshaper.com/updates/plg-system-helixultimate.xml

Here is the admin after installing SP Page Builder 4.0.3

https://snipboard.io/04NRJn.jpg There is no accordian menu to the options.

I am also using the Fixter template. Is this PHP 8 compatible?

When I restore back to the 3.88 version all is working as expected.

https://snipboard.io/fvCnm8.jpg

Ofi Khan Staff

4 years ago

You are welcome 😊

No, fixter is not PHP 8 compatible yet. It might conflict with the latest PHP version. It is advised to use PHP 7.4 until we update the template.

connecting point Asked this

4 years ago

That explains my issue. Do you have an ETA on this update?

Ofi Khan Staff

4 years ago

Sorry, it is not scheduled yet. So, I cannot share any ETA. We will try it sooner.

connecting point Asked this

4 years ago

Good day,

I understand it is a mad dash to get all these tools PHP8 Compatible, this is our main site for one of our businesses. Your prompt attention is greatly appreciated.

connecting point Asked this

4 years ago

Hello,

I installed the SP Page Builder 4.0.3 on a fresh Joomla 4 site. It is not the template that is the problem on this one. The SP Page Builder on this version opens a new window to make a page. The dropdown menu is non existent in the admin.

I reverted back to the 3.8.8 version and it is fine. Definately somethings amiss on the 4.0.3 version.

connecting point Asked this

4 years ago

I have also gone live with another migrated J3 to J4 site. This time upgrading from 3.88 to 4.0.3 it completely broke the site.

Here is the error. 0
Failed opening required '/home/sislers/public_html/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/cpanel/ea-php80/root/usr/share/pear')

Ofi Khan Staff

4 years ago

Please allow us some more time. This week an update will release. Hopefully, it will solve your issue.

connecting point Asked this

4 years ago

OK, thank you!

Ofi Khan Staff

4 years ago

Please update to SP Page Builder 4.0.5 and check your issue.

connecting point Asked this

4 years ago · edited

I wasn't able to install via the standard process. Here is the error I am getting:

https://snipboard.io/2wOkTE.jpg

Help me to understand this new version better. I installed it in another site with no issue during that process, but I don't have drop down menus for the functions (pages, media, categories, etc.). I am going to revert back to ther 3.8.8 version

connecting point Asked this

4 years ago

Any progress on this issue? Please advise.

Ofi Khan Staff

4 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

connecting point Asked this

4 years ago · edited

Hello,

I am going to have you try it on a development site. Credentials are in the hidden content.

connecting point Asked this

4 years ago

Any updates on this?

connecting point Asked this

4 years ago

OK, well this is a different layout for sure, but I think it have it working. I will try on a live site now, as this worked and I cleared the splash screen.

connecting point Asked this

4 years ago

Yes, I believe so. I have a few other installs to test but feel this is resolved. If I come across a differnt site issue I will get back to you.

Ofi Khan Staff

4 years ago

Sure, thanks for accepting the answer for now.

connecting point Asked this

4 years ago

Hello,

This is working, however, the button to go"back to admin" doesn't work on any of the site's I've installed it. I can only close that window. If you can get that fixed I think we'll be all set. :)

connecting point Asked this

4 years ago

Hello,

I have another site that continues to fail on all sppb updates. I have provided credentials for you in the hidden content. Can you please see what is going on?

Currently J4, PHP 8.0.24 SPPB 3.8.8. I tried to update to 4.0.5 but it breaks everything so I restored.

Ofi Khan Staff

4 years ago

Please wait for the next version of SP Page Builder 4 then. Always keep a backup and then check SP Page Builder 4 on the site. Since it's a new architecture, it will take some time to adapt.