Carousel Pro Behaviour When Window Resized - Question | JoomShaper
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Carousel Pro Behaviour When Window Resized

pulsar agency

pulsar agency

SP Page Builder 3 years ago

Hi

with Joomla 3.10 + Page Builder 3.8.7 we are facing an issue with carousel PRO when the window is resized. The animation is disturbed because the number of items displayed has changed and the only way to fix it is to reload (f5) the page

is this behaviour known and which solution do you propose please ? thanks

cyril

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22 Answers
pulsar agency
pulsar agency
Accepted Answer
3 years ago #81160

Hi can you please answer ? thanks a lot !

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #81320

Hi

Thanks for contacting us. Could you please give me a screensvideo of your issue?

-Regards.

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #81430

Hi 2 days after you ask me for a screenvideo when I gave you the url to see the issue ? Why is this "hidden content" for then ??

thanks

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #81820

Hi Can you please check and answer ? thanks !

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #82018

Its sort of addon bug. I will inform our team.

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #82192

ok Thanks but when can we expect a fix please?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #82241

Very soon hopefully.

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #83022

Hello Can we have an update please? thanks

cyril

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #83080

I have informed our team already. Hopefully I will get back to you soon.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #83158

Please give me your super admin access on the hidden content. We need to check.

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #83175

Hi

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #83258

Ok Could you please give me a screenvideo of this issue? So that i can directly add it on our bug list and forward it to our DEV team.

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #83299

Listen, I sent you all the info 2 week ago. Now after 7 messages you are asking for a video recording :(

I took a short gif in the hidden content

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #83303

Thanks I will add it on our bug list and sorry for the delay.

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #83875

Hi is it scheduled for the next release please ? thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #83922

Ok I will set it as a high priority.

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pulsar agency
pulsar agency
Accepted Answer
3 years ago #84686

Hi Where can we check the list of issues that will be fixed in the future release of SP Page Builder please? thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #84889

Sorry there is no fixed date yet.But I have already add it on our list.

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pulsar agency
pulsar agency
Accepted Answer
2 years ago #108352

Hello Our customer is still waiting for this fix. Can you update us please. We reported you this bug 6 months ago :)

Thanks

cyril

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #108422

Did you try our latest page builder? Please make sure you have full site backup.

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pulsar agency
pulsar agency
Accepted Answer
2 years ago #108431

Hi with the 3.8.9 release the issue is fixed ! thanks a lot

cyril

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #108606

Glad to know that. You are always welcome. You can now close this post by accepting the answer.

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