HelixUltimate And JCE Pro - Editor Not Displaying - Question | JoomShaper
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HelixUltimate And JCE Pro - Editor Not Displaying

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Scott Samenfeld

Template 3 years ago

When I login to the frontend and try to edit content, the editor doesn't display. I've got the latest version of the template and the helix plugin and the latest version of JCE Pro. The site is up-to-date (4.1.5 stable).
I tested with other templates and it works with non Shaper templates (Casiopia, Jommlart) but all of the shaper templates including the helixultimate have the same behavior.
The editor form (title, alias) shows and the buttons on the bottom show but the editor itself and the content don't show.
Any ideas?

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #81496

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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