How do I change the file permission for uploads - Forum | JoomShaper
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How do I change the file permission for uploads

Asked by Kirti 4 years ago Last activity 4 years ago

Hi - While using SPPB 4.0, I am unable to upload MP4 files greater than 8 MB for videos. Also, even if I upload via FTP in the video folder, the file is still not visible. Can you help?

Best,
Kirti

3 replies

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Ariba Staff
4 years ago

Hello

Thank you for your query. Could you please share your admin access? Use the hidden mode to share the log in credentials.

Kirti Asked this
4 years ago

Sure. Here it is

Ariba Staff
4 years ago

Hello Kirti

Thank you for your patience. Are you still facing this issue? Could you kindly let me know?

  • Where exactly you cannot upload such a big file?
  • Are you able to upload that file from Joomla Admin: Content > Media > Upload ?

In Media- you have "Options" - you can change value over there if the total size of upload exceeds the limit.

But, please also check PHP settings for max upload.

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