Modal Popup, Not Sizing When Choosing Image Handle After Update - Question | JoomShaper
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Modal Popup, Not Sizing When Choosing Image Handle After Update

Patricia Lee

Patricia Lee

SP Page Builder 3 years ago

This became an issue after upgrading Builder to the newest. (Awesome but there were bunps:)

The Shaper Salon template took some hits (mostly fixed) but this is an addon issue - even inserting a new modal popup gives me this issue.

There don't seem to be any settings for the image when chosen as the handle (and when saved - the add on saves as a 1cm x 2cm box.. can't size it up - as seen on the site example, I saved two - See the Video Cast section.. middle of page)

Site: https://noelgyger.com (home page)

Screencap of handle options when image is chosen, no way to make this add on size up. https://noelgyger.com/images/modal.jpg

Any help is appreciated.

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #89172

Apology for the delay. I have used this CSS to Template Options -> Custom Code -> Custom CSS

.sppb-modal-selector img{
    width: auto;
}

It looks okay now. Please check your site.

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Patricia Lee
Patricia Lee
Accepted Answer
3 years ago #82198

Hi

It's been three days.. this is a live site. I was wondering if some support might kick in - or is there another support channel I missed?

Thank you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #82548

Hello Patricia Lee

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Patricia Lee
Patricia Lee
Accepted Answer
3 years ago #82626

Hi there - all good just glad you are here. Info attached and site fully backed up.

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Patricia Lee
Patricia Lee
Accepted Answer
3 years ago #83760

Hello

Six days since my last answer.. is there a resolve being created, is there a resolve known.. could we be updated?

This has a lot of views, guessing others need to know too.

Thank you for your time, it's very much appreciated.

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Patricia Lee
Patricia Lee
Accepted Answer
3 years ago #89333

Looks fine now. Seems something of a bug that needs updating in the template itself.

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