Modal Popup Not Working After Update To Joomla 4 - Question | JoomShaper

Modal Popup Not Working After Update To Joomla 4

K

Kinastowski

SP Page Builder 1 year ago

Hello,

my page is running SP Page Builder 3.8.9. the AddOn Modal Popup is working fine if my page is running Joomla 3.10.11. After update to Joomla 4.2.6 the AddOn is not working any longer. After klick on the button no window ist opening. Between both versions there was only the update to Joomla 4 no change of modules of SP Page Builder.

Best regards

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #99537

Hello Kinastowski

System - JCH Optimize plugin is conflicting modal popup. I have disabled it. The modal is working now.

https://prnt.sc/nRyj4LhyKXyv

Best regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #99140

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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K
Kinastowski
Accepted Answer
1 year ago #99229

Dear Toufiq Please see the Hidden Content Best Regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #99255

Modal popup works fine.

https://prnt.sc/QOxf7Xif9epg

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K
Kinastowski
Accepted Answer
1 year ago #99295

Hi Toufiq, I was a little surprised because when I did the test it is not working. Then I remeber if you log in you are a super user. If I do the same it is also working for me but as public user (normal from Internet) it is not working. Please do the test.

The it will not work. Do you have one idea? Best Regards

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K
Kinastowski
Accepted Answer
1 year ago #99589

Dear Ofi Thank you very much for your help Best Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #99639

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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