Solved Templates

Article Options Removed by Template - JCE

Asked by sdlsites 4 years ago Last activity 4 years ago

Using Helix Ultimate.

With JCE and Helix Ultimate, we are having an issue where certain items (publishing, etc) are not showing up on the article editor.

I have tried using TinyMCE with Helix Ultimate and it worked
I have tried JCE with Prostar and it worked

It is just the combination of JCE and Helix Ultimate that is giving us a problem. Is there something that would be causing that problem within the template?

https://prnt.sc/4FOlun54CnUW

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sdlsites Asked this
4 years ago

Hello. Thank you I was able to resolve it.

2 more replies

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Ofi Khan Staff
4 years ago

Hello sdlsites

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Ofi Khan Staff
4 years ago

You are welcome 😊

Please accept any answer to close the issue. There is a button to accept answer after each comment.

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