Opt-in Form Integration With SendGrid - Forum | JoomShaper
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Opt-in Form Integration With SendGrid

Asked by Mike 4 years ago Last activity 4 years ago

I dropped my SendGrid API in the Opt In Form for SP Page Builder. In the front end I get "Your subscription to our list has been confirmed. Thank you for subscribing!" but no emails are added to the sendgrid contact list.

Your Add On references, "Here is video tutorial": https://www.youtube.com/watch?v=ShOQxpX7Dcw Click through and you'll see: Video unavailable

Does your Opt-in Form actually work with SendGrid or is this just another advertising feature that doesn't work?

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35 more replies

Mike Asked this

Anyone there?

Mike Asked this

So I take it that no response means that it's busted and no one cares?

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Mike Asked this

Hello Toufiq,

No, I can't provide you with access for that but feel free to set up a test site using sendgrid for opt in and please let me know how you go.

Regards,

Mike

Mike Asked this

Yes, I got it to do that too.

Easy to get it to say, "Your subscription to our list has been confirmed. Thank you for subscribing!"

...But it doesn't actually add the address to the list in SendGrid. That's the real problem...

Mike Asked this

Many thanks Toufiq,

That looks good and I can confirm that mine is set up correctly.

The API is one thing but connecting your Opt In Form to the correct Sendgrid Sign Up List is where I need assistance. Just the API is not enough to achieve this. Sendgrid needs to know which list to add the opt in email address to.

Otherwise users will see "Thank you for subscribing!" but their emails will not be added to any or the appropriate Sendgrid list. I've tested this and can confirm it.

Would you be able to send me the login details for your Sendgrid account? That would be more helpful.

Thanks again.

Toufiq Senior Staff
4 years ago · edited

But, there is no option specific feature option to add your email list.

Mike Asked this

Ok, if this is true then you shouldn't promote your opt in form as Sendgrid ready. It doesn't work. I spent a number of hours going through the set up until I finally drew this conclusion.

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