Business Listing shows on one site not another, but same template and components - Forum | JoomShaper
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Business Listing shows on one site not another, but same template and components

Asked by Christopher J. Parkinson 4 years ago Last activity 4 years ago

ERROR MESSAGE: Default Layout file is not exists! Please goto to template manager and create a new layout first. URL : https://icanhero.com/index.php/print-and-poster-commercial-printers

The above URL is the destination link above comes from selecting a busniess directory listing from this URL As an example "Print and Poster Commercial Printers" https://icanhero.com/index.php/directory/business

COMPARE SAME TEMPLATE SAME COMPONENT THAT IS FUNCTIONAL.
DIRECTORY LISTING https://communitymusicmatters.com/directory/businesses
FUNCTIONAL LINK TO BUSINESS (which is broken on iCANHERO) this one is working : https://communitymusicmatters.com/print-and-poster

7 replies

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Christopher J. Parkinson Asked this
4 years ago

CLOSE TICKET

Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Does solved your issue?

-Thanks

Christopher J. Parkinson Asked this
4 years ago

I have been having more success with your FACEbook chat, the support in this forum is very poor, literally staff passing over ticklets and responding with answers that clearly demonstrate they didn't even read the ticket little loan try and investigate

TOP OF THE TICKET, I clearly provide the URL twice and your staff still asks for the URL..

https://www.joomshaper.com/forum/question/17157

The person on facebook deserves a raise and you need to fire a few suppport agents to make a point, seems like a culture of lazyiness and disibnterest,

addressing tickets properly reduces actual ticket volume and also contributes a large part to improving the product overall, lack of interest in ticket support is a path to failure of products development progress.

Your team are so disinterested that it took 5 Months for me to get support for muy very first page, and I had to resolve the issues myself

Toufiq Senior Staff
4 years ago

I have inormed our teammate. I hope she will solve your issue as soon as possible. Thanks

Toufiq Senior Staff
4 years ago · edited

Teammate said that your problem has been solved. If your problem doesn't solved, Let me know. Thanks

Toufiq Senior Staff
4 years ago

Again, I have informed our teammate.

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