Import Template - Question | JoomShaper

Import Template

AR

Andy Reich

SP Page Builder 3 years ago

After buing the pagebuilderpro and importing a template: I receive the Message; invalide e-Mailadresse and the process is not starting: Wich mail adresse?

Thanks for the help Andy

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #6718

Hi there!

This is the email address of you associated with your JoomShaper account.

However, you will get all related info there: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation

And please make sure you have input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close. and then clear your browser and Joomla cache.

Most importantly, You have to copy the license key from your Joomshaper Dashboard. I have attached a screenshot for your ease: https://prnt.sc/vesh66

Hope it helps! Best Regards

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