SP Page Builder 5.0 does Not Save Imported Template - Question | JoomShaper
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SP Page Builder 5.0 does Not Save Imported Template

Francois Barnard

Francois Barnard

SP Page Builder 2 years ago

Hi

I am testing SP Page Builder 5.0 on my development site. I exported a page from an existing website and imported the JSON template into SP Page Builder 5.0. I clicked on [Save] and the page displays correct on the front-end. However, after I closed the back-end editor and returned to it later, everything was gone. I repeated the process several times, but the back-end page editor loses everything.

Is there any setting that I missed perhaps?

Regards,

J. Francois Barnard

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #123457

Hi there!

Sorry to hear that.

From which environment you are exporting the SPPB page, please? Let me know the version of SPPB of the both sites.

Notice! You can reuse exported pages also on different websites, but you have to be sure that it contains the same list of addons and image structure. If not, part of the content may not work. Exported .json file does not contain any addon code inside, only layout and page settings. Also, you need to have the same images stored in the new destination to get the visuals.

You will find this notice in the documentation too:

https://www.joomshaper.com/documentation/sp-page-builder/export-import-and-save-for-later-use

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #135763

Thanks for accepting the answer:)

Have a nice day!

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