Staff replied SP Page Builder

SP Builder 4.0.4 & Joomla 4.2.2

Asked by Jesper Dinesen 4 years ago Last activity 4 years ago

When do you expect us to be able to use this tool effectively ? We are constantly running into issues with the user interface. I need to know if we need to start looking for a SP Builder Replacement, or if we can start using this tool professionally.

Here are the issues we just found today:

When loading SP Builder from Components, it constantly asks us to 'Get Started', and then it loads the page listing in a new window.
When we add a new page in the page listing, the new page does not appear until we do a forced refresh. There seem to be some weird caching in place here. Please note, we have ALL Caching disabled currently, and there really should not be caching in the administrator anyways.

Please let us know when you are planning on SP Builder Pro 4 being ready for commercial use - I feel like a beta tester, and this is not fair to my clients.

10 replies

Ronny Ko

4 years ago

Sorry to tell you but we are all beta testing becuase, if you haven't heard, Bangledesh, where the company is based, is bankrupt. They have spotty internet and electricity. Some people don't even have proper computer equipment to do their work.

I sincerely hope this is not the case in regards to staff having good equipment but electricity and internet is something that is at the mercy of the local government utility.

I regret the day I upgraded from 3.x to 4.0.x.

I agree with all your deficiencies observations.

Today, I find that I am unable to update to 4.0.4.

It's reporting:

Error installing component

Copy failed

The file is just 2.9MB. Joomla is set to accept file as large as 8MB. So what's going?

Toufiq Senior Staff

4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please share an screencast video about the full scenario? I will share your video with our developer team.

-Thanks

Ronny Ko

4 years ago

@toufiq,

Here's a screencast of what I see TODAY. I don't know why but the scope of the issue has changed! The site is running 4.0.1. I didn't see this crash in the backend even on 2 days ago (Friday, September 10).

At any rate, please have a look at this latest problem.

https://recordit.co/kvN9vYBlT3

Toufiq Senior Staff

4 years ago

Disable the route 66 extension and jch optimze extension. Then check again. Thanks

Ronny Ko

4 years ago

I couldn't find jch optimze. I did disable route 66.
installed 4.0.3 (broke the site)
then, installed 4.0.4 (still broken site)

used backup to restore to 4.0.1.

another suggestion please.

Toufiq Senior Staff

4 years ago

Will you please provide me the Joomla administrator access to check the issue?

Ronny Ko

4 years ago

After you have upgraded to 4.0.4, please check that it didn't break the index page and that the backend of SPPB work. If it broke it, and you can't fix it, please let me know so I can restore a copy, ok?

Toufiq Senior Staff

4 years ago

You can keep an akeeba backup and you can check the akeeba backup restore process. Thanks

Ronny Ko

4 years ago

It seems you didn't do anything. Not even upgrade my site to 4.0.4. It is why I need you to see why this version upgrade will break the site! Please do it.

Toufiq Senior Staff

4 years ago

Should i upgrade Page Builder on your site? If yes, Please share your website correct URL. Thanks