Hello

Thank you for your query. Could you please provide your admin access? Use the hidden mode to share the log in credentials.

See details in hidden

Any news?

Hello wilbert

Thank you for your patience. Could you please check the provided username and password? I cannot log in from my end.

they are in the hidden sections

first login to the site then to the admin

Yes I have taken the credentials from the hidden section.

The site works, but the joomla admin does not work.

Please try again!

and?

This is a very long issue now. I need to go live with site, but not whit this error.

Can you please help!!

Hello wilbert

My sincere apologies. I have shared the issue with our Senior agent, he will look into this and get back to you as urgently as possible.

again and again, how long will this take?

Hello willbert

Thank you for your patience & cooperation. Please accept my apology for the unwanted delay. Our Senior Agent is working on this & we'll get back to you asap.

Hello wilbert

Acymailing module is creating the conflict. Please check acymailing configuration and contact the developer if needed. I have turned off this modules and now SP Page Builder page can be edited.

https://prnt.sc/x4AyDX8cAFsq

https://prnt.sc/65lK4bjPp4Q2

Best regards

Which module exactly (name) did you turned off?

All three modules of type Acymailing latest newsletter

Acy mailing is telling me there are errors on this page by joomshaper. I need to be there. https://ibb.co/wY3FMZp

Thanks for your feedback. Please share your administrator access again here. I will inform the developer team to check the conflict.