Helix Ultimate Error - Question | JoomShaper

Helix Ultimate Error

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Breidenbach

Helix Framework 1 year ago

I´ve installed the newest version of joomla 3 and helix ultimate. When I click on the green button "Template Options" there appears "error" in the upside left corner. But I can already change and save all options. But when I choose the template in the frontend nothing appears but "error" Has anybody an idea???

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12 Answers
Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #83780

Hello

Thank you for your query. Can you share a screenshot of the issue and where you are facing the error, please?

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Breidenbach
Accepted Answer
1 year ago #83782

Hi Ariba, thanks for answering, how can I upload a screeshot?

regards Walter

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #83784

You can use Google drive or any tool of your choice to share the image here.

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Pavel
Pavel
Accepted Answer
1 year ago #83811

Hi Breidenbach. Go to the "Plugins" and make sure that System - Helix Ultimate Framework plugin is ON

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Breidenbach
Accepted Answer
1 year ago #83823

Hi Pavel, the Plugin is already ON

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Breidenbach
Accepted Answer
1 year ago #83827
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Breidenbach
Accepted Answer
1 year ago #84392

anybody out there??? I´ve answered your questions 4 days ago. Can I still count on help?

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #84457

Hello

I have sent you Access request to view the screenshot you have shared through Google drive. Please accept.

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Breidenbach
Accepted Answer
1 year ago #84752

Hi, already done!

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #86408

Hello Breidenbach

Apologies to trouble you! Could you please provide access again, now?

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Breidenbach
Accepted Answer
1 year ago #86478

Hi Ariba, I set up a test site. Your access in the hidden content. Trying to use Helix untimate I get the following: Error: Class 'HelixUltimate\Framework\Platform\Helper' not found: Class 'HelixUltimate\Framework\Platform\HTMLOverride' not found

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Breidenbach
Accepted Answer
1 year ago #87028

Hi Ariba, days an weeks go by. Did you have a chance to address my problem?

Kind Regards

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