_media_version cache won't clear on Brand new site. - Forum | JoomShaper
Solved SP Page Builder

_media_version cache won't clear on Brand new site.

Asked by Chuck 4 years ago Last activity 3 years ago

I have built this website using sppb. I had to disregard a previous site as the _media_version won't clear in my cache. Also, when I try and clear all _media_version in cache it brings up new items that won't cache, nor clear expired cache.

  1. Installed J4.2.2, added SPPB and all of the issues started when I started a new page. This is the second time I have spent hours getting help on this issue. I do not know whether it is a server or SPPB issue. Jens figured the issue out, and helped me get site working again.
  2. I just want this issue to stop and fix made please.
  3. I have SPPB 3.8.8 now. I also can not seem to add any SPPB form module. Saved and won't show.

Accepted answer

Marked as the solution
Toufiq Senior Staff
3 years ago

Please close the post. Thanks

9 more replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Sorry for the inconvenience. Is it possible to share an screencast video about the full scenario? Besides, Please create an staging site. Cause, I don't want to work live site.

-Thanks

Guillaume Langlais
3 years ago

Hello Team,

I have the same problem

Luis Cepeda
3 years ago

Same here

Chuck Asked this
3 years ago

Here is an image of the cache area. I tried Invalidate cache admin module. Still no luck.

Toufiq Senior Staff
3 years ago

Developer team informed me this is not our product issue. This issue occurred for the Joomla media. Thanks

Log in to reply.