Joomla 4.2.3, SP Builder Pro 4.0.5, Helix 3 Template 3.0.2 - Question | JoomShaper
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Joomla 4.2.3, SP Builder Pro 4.0.5, Helix 3 Template 3.0.2

S

Saner

SP Page Builder 3 years ago

Hi After updating all components of the website to the latest version, there is a problem. I can no longer edit the template and its configurations (basic, layout, typography). The following error message appears: The form cannot be submitted because required data is missing. Please correct the marked fields and try again.

However, there is no marked field anywhere that is displayed as "Not correct".

What is the problem?

Best regards

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11 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #87514

Hello Saner

Please share a screenshot of your issue to understand it better. Take a screenshot of the error and share via any platform. For example: Lightshot

Best regards

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S
Saner
Accepted Answer
3 years ago #87516

Hi Ofi

https://prnt.sc/LsAfwyONiEeY

as requested.

Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #87519

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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Saner
Accepted Answer
3 years ago #87520

Hi Ofi

as requested.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #88379

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

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S
Saner
Accepted Answer
3 years ago #88384

Hi

as requested.

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S
Saner
Accepted Answer
3 years ago #88385

Hi

as requested

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AM
Adam Minic
Accepted Answer
3 years ago #88556

Hi,

I am facing the same issue, https://prnt.sc/OXYEC8yQ2dSN

The form cannot be submitted as it's missing required data. Please correct the marked fields and try again.

Template: shaper_hope

Joomla 4.2

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #88585

Saner,

I have checked the backup. Please uninstall the template and install it again. This will fix the issue.

Adam Minic,

You can do the same.

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S
Saner
Accepted Answer
3 years ago #88590

Hi Adam

Thx for the News. What about all the code adjustments I made? Do they remain or are they lost?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #89146

To preserve the template settings, go to Advanced -> Export Settings. A JSON file will be downloaded. After re-installing the template add the JSON file contents to Advanced -> Import Settings. Then all your settings will come back.

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