Hello Mike Lawson

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Ofi, credentials are in the private content... thanks

Apology for the inconvenience. Your issue is fixed now. Please check your site.

Ofi, I can confirm that the accordion items are all closed, thank you.

Please give me a breakdown of the steps taken to fix it for my future reference.

Ok, what do you mean "take it from your site" ?

I will gladly leave a review. Thanks again

Go to this file on this site https://tcarrassociates.com/ :

templates/shaper_helixultimate/index.php

and copy the file and paste to any Helix Ultimate template based site. Any similar issue on other sites will be fixed.

Thanks for the clarification

You are welcome 😊

I have the same problem on my website
Can you look after please OFI ? Thanks a lot Jérôme

Hi Offi can you see so for me the same problem ? Best regards Jérôme

Hello jeronimo89

Please post a new question and we will check your issue.

Remove your credentials from the post. It is visible to the post owner.

Best regards

Hi Offi it was donne but never answer https://www.joomshaper.com/forum/question/23515 Best regards

Thanks. I will check the issue.

HI, i have same problem, could you tell me what change in index.php?

Hello Pedros

Please post a new question regarding your issue. We will check and help you.

Best regards

https://www.joomshaper.com/forum/question/23930

Thanks for posting. It will be solved soon.