Hi

Thanks for contacting us. Yes you can do it via custom CSS. First you have to select this option for Desktop sticky header

https://prnt.sc/URNcLQDX5D_J

Then for Non sticky header on mobile you have to use this custom CSS

@media (max-width: 767px){
#sp-header.header-sticky{
    position:unset !important;
}

}

Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

-Regards.

Thanks for your reply. Unfortunately this didn't work for me. I do not use the header that you indicate me. I leave the client's website hidden since I am not authorized to publish it. I appreciate your help

Give me your super admin access on the hidden content please I need to check.

Access sent. Thank you

Now check please.

Thanks for your reply, still not working. I am attaching hidden screenshots so you can see the error in more detail. As you can see in the third screenshot, the sticky header appears when scrolling the page. Tested on iphone. Thanks.

Now check please. Its working on my end.

I don't understand :(. You do not see the sticky header with a colored background at any time when you scroll the page on a mobile device.? How does the third screenshot show? This sticky header would not have to appear, it would have to directly displace the transparent one. I've cleared all caches and it's still showing up.

Isn't it non sticky??

https://prnt.sc/L_cT_v-Dse8R

Dear Mehtaz, I sent you a video of my mobile screen in a hidden section. I don't doubt his word. I have all the caches clean, those of the browser and those of Joomla, I can only think that, if you confirm that you see it different from the video, my server has some type of cache activated. I appreciate your support again.

Please see the screen record below. It seems ok on my end.

Dear Mehta, it doesn't work for you either! Note that the header is transparent and the sticky header has a colored background. When scrolling the page, the colored sticky header appears, which is what does not have to appear. I send you again an illustrative image in hidden, if you think it necessary, re-view the screen video that I sent you, to see the effect. Thanks.

Please see my video again. And seriously I don't know its fine on my end. I am also checking it with my colleagues. I don't know what's the issue. See my screenshot again

https://prnt.sc/nivEu7WkOaFY

Dear Mehtaz, sorry maybe I don’t explain it correctly. My english is not good. For this reason, my daughter records a new screen recording voice explaining the problem at the exact moment that it appears. The video is in the section hidden content. I wish we can resolve the problem because it is urgent. Thanks!!

This is your link right? I need to check from here right?

yes! the link is right. thanks!

I hope now its clear to you. Its totally fine on my end. Please see the video carefully.

Dear Mehtaz. This is the solution that he offered me the first day, it is not correct for me, I think it is demonstrated in the videos that I sent to you and you to me :(

Can you share working access ... we cannot check anymore.

The CSS code should be OK.