Main Menu Sublinks Not Visible In Mobile Phone Browser - Question | JoomShaper
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Main Menu Sublinks Not Visible In Mobile Phone Browser

Inguar Karlsson-Parra

Inguar Karlsson-Parra

Template 3 years ago

Hello! In my testsite for Yamas template the submenus are visible. The sublinks in same domain are not visible presented in my mobile phone browser. Taken screenshots: Submenus visible in laptop => https://suomensaaristo.fi/sppageb-error/yamas-menu-sublinks-visible-in-laptop.jpg Submenus titles are not visible in mobile device presentation: https://suomensaaristo.fi/sppageb-error/yamas-menu-sublinks-not-visible-in-mobile-phone.jpg Where can I manage the issue for this main menu presentation? Please find the domain address with the issues in hidden box below. There are also admin credentials. Looking forward! Greetings from Finland! Inguarkp

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11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #88965

Please check now.

https://prnt.sc/0uEjqmgUMj0h

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #88541

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I just checked your site and it works fine. There was a issue on offline.php file. Now it has been fixed and no problem found on submenu links.

-Thanks

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #88565

Great dear Toufiq! Hello again! I have had this issue with you before and you solved the problem successfuly. Many thanks! But unfortunately I was not told where to manage that problem (I need to solve the same issue in a separate domain with yamas template). The answer I received solved another problem that also existed in the affected domain, namely solving the problem of "Given Error: 0 Class "html" Not Found". That problem was managed in Yamas template offline.php file by changing a string to "...php echo HTMLHelper::('form.token')... . If possible I would like additional information on where I can manage the issue "Main Menu Sublinks Not Visible In Mobile Phone Browser". Looking forward for your reply. Greetings! Inguar Kp

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #88656

I have changed line of code

https://prnt.sc/j1JAP2hvnGpb

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #88677
Yes I know,
Some missunderstandig here?<br>
1.The line of code you have changed from "...eco Html::" to "...HTML Helper::..." solved the problem with "Given Error: 0 Class "html" Not Found", Right?<br>
2. => But I am asking of the action to solve the issue  "Menu Sublinks Not Visible In Mobile Phone Browser" .<br>
is it in the same file offline.php and same line of code?  Or do I missunderstand your message?
Cheers!
Inguar Kp
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #88733

Will you please provide me the Joomla administrator access to check the issue?Already, I have solved your previous site issue.

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #88839

Hello Toufiq! Thank you for quick reply! Here below in Hidden box the domain and admin credentilas. The issue is "Main Menu Sublinks Not Visible In Mobile Phone Browser" Cheers! Inguar

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #89201

Great Toufiq! Many thanks for the solution. The websites smartphone browser presentation are ok now. Have a nice day Greetings from Finland / Inguarkp

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #89284

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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Inguar Karlsson-Parra
Inguar Karlsson-Parra
Accepted Answer
3 years ago #89849

Hello Toufiq. I´ve made a review in trustpilot.com about SPpage builder and your exellent support. Thank you! BR / Inguarkp

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #89934

Thank you so much.

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