Solved Templates

Main menu sublinks not visible in mobile phone browser

Asked by Inguar Karlsson-Parra 4 years ago Last activity 4 years ago

Hello!
In my testsite for Yamas template the submenus are visible.
The sublinks in same domain are not visible presented in my mobile phone browser.
Taken screenshots:
Submenus visible in laptop => https://suomensaaristo.fi/sppageb-error/yamas-menu-sublinks-visible-in-laptop.jpg
Submenus titles are not visible in mobile device presentation: https://suomensaaristo.fi/sppageb-error/yamas-menu-sublinks-not-visible-in-mobile-phone.jpg
Where can I manage the issue for this main menu presentation?
Please find the domain address with the issues in hidden box below. There are also admin credentials.
Looking forward!
Greetings from Finland!
Inguarkp

Accepted answer

Marked as the solution

10 more replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I just checked your site and it works fine. There was a issue on offline.php file. Now it has been fixed and no problem found on submenu links.

-Thanks

Inguar Karlsson-Parra Asked this
4 years ago · edited

Great dear Toufiq!
Hello again!
I have had this issue with you before and you solved the problem successfuly. Many thanks!
But unfortunately I was not told where to manage that problem (I need to solve the same issue in a separate domain with yamas template).
The answer I received solved another problem that also existed in the affected domain, namely solving the problem of "Given Error: 0 Class "html" Not Found". That problem was managed in Yamas template offline.php file by changing a string to "...php echo HTMLHelper::('form.token')... .
If possible I would like additional information on where I can manage the issue "Main Menu Sublinks Not Visible In Mobile Phone Browser".
Looking forward for your reply.
Greetings!
Inguar Kp

Inguar Karlsson-Parra Asked this
4 years ago · edited 
Yes I know,
Some missunderstandig here?<br>
1.The line of code you have changed from "...eco Html::" to "...HTML Helper::..." solved the problem with "Given Error: 0 Class "html" Not Found", Right?<br>
2. => But I am asking of the action to solve the issue  "Menu Sublinks Not Visible In Mobile Phone Browser" .<br>
is it in the same file offline.php and same line of code?  Or do I missunderstand your message?
Cheers!
Inguar Kp
Toufiq Senior Staff
4 years ago

Will you please provide me the Joomla administrator access to check the issue?Already, I have solved your previous site issue.

Inguar Karlsson-Parra Asked this
4 years ago · edited

Hello Toufiq!
Thank you for quick reply!
Here below in Hidden box the domain and admin credentilas.
The issue is "Main Menu Sublinks Not Visible In Mobile Phone Browser"
Cheers!
Inguar

Inguar Karlsson-Parra Asked this
4 years ago

Great Toufiq!
Many thanks for the solution.
The websites smartphone browser presentation are ok now.
Have a nice day
Greetings from Finland / Inguarkp

Inguar Karlsson-Parra Asked this
4 years ago

Hello Toufiq. I´ve made a review in trustpilot.com about SPpage builder and your exellent support. Thank you! BR / Inguarkp

Toufiq Senior Staff
4 years ago

Thank you so much.

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