SP Pagebuilder Pro Countdown Showing "NaN" On IPhones - Question | JoomShaper

SP Pagebuilder Pro Countdown Showing "NaN" On IPhones

MM

marley man

SP Page Builder 3 years ago

All iPhone users are seeing "NaN" instead of the correct date/time on the Countown Addon on SP Page Builder Pro: See Screenshot: https://photos.app.goo.gl/pXUNrVpPkLoWk4PH9

How can I fix this? Thank you

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #89539

Hello marley man

Apology for the inconvenience. Please share your administrator access and the affected page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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MM
marley man
Accepted Answer
3 years ago #89598

I have replied in the Hidden Content Box below. Backup made. Please log in to help us asap. Thank you!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #89636

Thanks for the clear direction. The countdown timer was set to 24:00 I have set it to 23:59:59 It is fixed now.

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T
Tahsin Başbuğa
Accepted Answer
1 year ago #148878

Can you write how you fixed it? I'm having the same problem

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #148885

Hello Tahsin Başbuğa

I have set it 23:59:59 on the addon settings. It was 24:00 and thus the issue was occuring. You can try it. If not solved, then please post a new question.

Best regards

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